- Researcher at a Canadian research consulting firm. Conducted research projects for government agencies and organizations within transportation, education, healthcare, and Indigenous services public sectors. - Led and/or contributed to research projects assessing youth employment outcomes, patient satisfaction with healthcare services, outcomes of federal funding programs, employee satisfaction with administrative services, public opinions on environmental assurance strategies, and resident satisfaction with municipal services. These projects helped inform policies, interventions, service changes, and organizational decisions. DATA COLLECTION: - Designed and tested surveys used to collect data on a variety of topics and from a range of demographics. - Conducted interviews and focus groups to collect qualitative data. ANALYSIS & REPORTING: - Automated data preparation, analysis, and reporting in R for projects requiring frequent reporting, substantially reducing the time needed to prepare recurring reports. - Developed actionable insights from analyses and research findings, and presented results and recommendations to clients through digestible reports, interactive dashboards, and presentations. - Contributed to the development of dynamic reporting tools which allow datasets to be filtered in real-time and presented through tables and graphs, enabling clients to view and access data in an intuitive and user-friendly manner. COMMUNICATION & PROJECT MANAGEMENT: - Supported a client-centred approach by maintaining communication with clients and team members, providing progress reports, and providing opportunities for feedback and input on deliverables. - Aided in the project management of research projects, for example by coordinating data collection from online, telephone, and in-person sources, and by ensuring the timely completion of tasks from other individuals involved in conducing the research project.

Royal Canadian Navy | Marine royale canadienne | Feb 2020 - Apr 2020

Consultant

- Conducted a needs analysis of the Navy’s approaches to developing training programs and evaluating training effectiveness. Assessed needs by using interviews, site visits, existing documentation, and survey data. - Provided recommendations for increasing the use of technology and performance-based evaluation approaches in training by examining the training literature and the Navy’s existing systems and practices. Outlined methods for assessing training quality and training effectiveness by proposing a variety of military-based and research-based pre- and post-training validation options.

N/A | Jan 2020 - Apr 2020

Statistics Tutor

- Tutored undergraduate students in a one-on-one setting on the theoretical background of statistical tests (e.g. t-test, correlation, ANOVA) and statistical concepts (e.g. hypothesis testing, standardized scores), as well as how to conduct these tests using a computer program (IBM SPSS).

Li & Fung Limited | May 2019 - Aug 2019

Corporate Capability & Development Intern

- Improved methods for evaluating the outcomes of employee participation in training programs by: designing training evaluation frameworks outlining the intended outcomes of training, and how and when these outcomes should be assessed; creating new pre- and post-training self-report assessments, and; using statistical analyses (t-tests, chi-square tests) to test for differences in participants’ pre- and post-training data. - Designed a 2-hour employee training program session to aid participants’ understanding of how employee outcomes (e.g. performance, motivation, satisfaction) relate to leadership behaviours, and how participation in leadership development programs can improve the communication and managerial skills necessary to being an effective team leader. Engaged participants by referencing research evidence and by creating tasks to encourage perspective-taking, self-reflection, and goal-setting. - Wrote monthly email newsletters themed around leadership and work psychology topics (e.g. motivation, learning, coaching) and curated learning materials to a lay audience of ~2000 leadership program participants. - Contributed to the researching and planning phases of a company-wide succession planning process in a multinational company of over 40,000 employees. Interviewed representatives from different business units to collect and consolidate information on the existing, planned, and desired succession planning processes. Prepared a report and presentation suggesting directions for the project’s design and implementation.

Federal Fleet Services Inc | Feb 2019 - May 2019

Consultant and Project Manager

- Created a legally defensible selection interview protocol (with structured behavioural interview questions and behaviourally anchored rating scales) and job description for a Human Resources Specialist position by conducting a job analysis to determine the key responsibilities and requirements of the role.

Saint Mary's University | Sep 2018 - Apr 2019

Graduate Teaching Assistant

PSYC 2350 Psychological Statistics Lab - Instructed 25 students in a weekly Psychological Statistics tutorial class. Demonstrated the application and interpretation of statistics theories and statistical tests. Developed students’ abilities to determine the appropriate statistical tests for different datasets, and taught students how to conduct these statistical tests in IBM SPSS. PSYC 3430 Cross-Cultural Psychology PSYC 3309 Human Factors

Queen Mother Cafe | Feb 2018 - Aug 2018

Host and Support Staff

- Played an instrumental role in providing a pleasant and friendly dining experience for customers coming to an historic restaurant of Toronto's Queen West district. - Created a friendly and efficient dining environment for up to 200 customers per night by being receptive and accommodating to customers and team members, and by engaging in preemptive actions when possible to ensure a seamless experience for both staff and patrons.

CAMH | Sep 2015 - Aug 2016

Research Assistant

- Co-op student at the Multi-Modal Imaging Group, headed by principal investigators Dr. Ariel Graff and Dr. Philip Gerretsen, who investigated the clinical effectiveness of various methods used to treat patients with treatment- resistant schizophrenia. - Cntributed to the progress of six of the group's studies by aiding with participant recruitment and execution of study procedures. - Enrolled over 50 patients with treatment-resistant schizophrenia (which is present in <.003% of the general population) to participate in studies by liaising daily with patients, doctors, and case managers via inpatient and outpatient clinic visits, phone calls, and emails. - Ran clinic and home visits, accompanied transportation with patients, screening interviews, informed consent procedures using the MacArthur Competence Assessment Tool, took participants through MRI pre-scan procedures, and conducted a 1.5- to 3-hour neuropsychological battery regularly. - Administered and scored a battery of neuropsychological assessments, including the WTAR, MMSE, Executive Interview, RBANS, Finger Tapping, Grooved Pegboard, Controlled Oral Word Association Letters, Trail Making, Letter-Number Span, STROOP, and Line Bisection Task.

Reliance Home Comfort | May 2015 - Jun 2015

Accounts Receivable, Data Entry

- Processed over 200 customer transactions daily from Excel spreadsheets to databases in Enlogix Banner.

American Appraisal Canada | Jul 2014 - Jul 2014

Database Compiler

- Conducted over 40 scripted phone calls daily to compile a list of potential contacts for the company's Vice President.

Bullseye Archery | Nov 2012 - May 2013

Assistant Archery Coach

- Junior Coach under national team coach Joan McDonald to beginner and intermediate level archers, aged 12-15. Coached a group of 3-5 students during weekly practice sessions over several months. - Improved archers’ techniques by providing tailored advice and solutions based on individuals’ goals and skill level. Implemented solutions through discussion with other coaches, demonstration, and frequent one-on-one mentoring.

My Education

Take a look at my formal education

Masters of Science, Industrial and Organizational PsychologySaint Mary's University | 2020

Honours Bachelor of Science, Specialist (Co-op) Program in PsychologyUniversity of Toronto at Scarborough | 2018

High School and International Baccalaureate Program GraduateParkdale Collegiate Institute | 2013

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