Beta

Priyanka Prasad

Student

Stevens Institute of Technology

Technologies

My Portfolio Highlights

My New Course

Introduction to Python

My New Course

Introduction to Python

Insights artist, transforming data into visually stunning masterpieces of knowledge.

My Work

Take a look at my latest work.

course

Introduction to Python

course

Introduction to Python

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python

Courses

Introduction to Python

My Work Experience

Where I've interned and worked during my career.

Stevens Institute of Technology | Sep 2022 - Present

Information Security Specialist

N/A

QAD | Feb 2020 - Jun 2021

Associate Service Delivery Analyst

• Utilized MS word or MS Excel outlining findings of inefficiencies through root cause analysis of client operational issues and delivered ERP system solution design or business solution raising client satisfaction score by 95% • Assigned to manage multiple projects of medium to high complexity and timely executed projects to support high quality, profitable service delivery, increasing 15% in profitability and 20% in customer referrals • Troubleshooted complex issues decreasing client escalations by 30% • Collaborated with implementation teams to configure system for accurate benefit calculation, development and documentation of training materials and conducted training sessions on Defined Benefit Plan structures. • Implemented SQL and Python programming modules to mine data and manipulate it offering solutions in custom reports mounting a 10% engagement of financial service industry, manufacturing, and automobile industry • Utilized statistical modeling to personalize service, including customer segmentation and trend analysis • Cooperated with cross-functional teams in assisting with analytical support for delivering actionable insights to stakeholders through simple presentations tin Tableau, Power BI and Microsoft Excel • Managed data exploration enhancing quality and effectiveness of data sources

QAD | Jul 2018 - Feb 2020

Graduate Trainee

N/A

Corporate Infocom Pvt. Ltd. | Feb 2017 - Dec 2017

Team Manager

• Applied agile methodologies and implemented principles to manage a team of 25 associates • Remodeled pricing strategies causing 15% revenue growth by assessing market drivers and macro-economic factors • Promoted and marketed digital marketing and website hosting services to potential consumers • Provided strategic direction and leadership by coaching and mentoring team members in marketing techniques • Facilitated regular retrospectives and sprint planning sessions to prioritize and manage work, resulting in improved team morale and success in exceeding sales targets

Corporate Infocom Pvt. Ltd. | Aug 2016 - Feb 2017

Team Lead

N/A

My Education

Take a look at my formal education

Master's degree, Business StatisticsStevens Institute of Technology | 2023

Bharati Vidyapeeth College of Engineering | 2018

Computer EngineeringHoly angels school | 2018

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