Data Scientist individual contributor and Manager supporting product analysts, data scientists, and data visualization engineers measuring customer engagement and membership on Zillow.com and measurement across Rentals business. Key projects include: * Development of AB Testing framework and self-service tooling allowing for PMs to evaluate AB tests appropriately leveraging advanced statistical methodology and scaled support for 200+ tests annually * Partnered with the data engineering team to develop and implement data quality assurance initiatives * Identification of key opportunities for increasing sign-in on Zillow.com by 10 percentage points * Supported the strategy, opportunity sizing, measurement, and evaluation of on-site messaging * Lead metrics audit, identification of clickstream tagging gaps, and development to measure success across the Rentals business * Set vision and execution of sales enablement automated tooling to streamline sales prospecting and client portfolio evaluation

Nordstrom | Jun 2017 - May 2019

Data Scientist

My position comprised two roles (Data Scientist and Manager) in support of Corporate Strategy, Customer Service and Experience, Nordstrom.com, Real Estate, and Finance organizations. Key strengths: Ability to translate business problems into data science problems. Present complex modeling results to all levels of business from technical to executive audiences. A pragmatic approach to Data Science ensuring the key business issue is addressed in a timely manner with an MVP and subsequent iterations improving the most impactful areas. DATA SCIENTIST Individual Contributor role Managed and conducted independent data science projects from project inception to methodology development and testing to product deployment. Key projects include: -- Development of a methodology (feature creation, selection, model training to estimate the likelihood of return of any product purchased at Nordstrom both in-store and online. Daily net sales MAPE of 1.5% and AUC of 0.85. Use cases include strategic evaluation of the business, testing, product anomaly detection, merchandise purchasing. Developed and deployed two Tableau dashboards (reporting and evaluation monitoring) -- Part of Strategy task force to evaluate specific markets, determine underperforming metrics, cluster analysis of customers, propensity score matching for evaluation of initiatives, blue-sky predictions of the optimal number of stores in a market. -- Time - series forecasting of sales, customer growth, acquisition, activation, retention, engagement using ARIMA models and Bayesian Structural Time Series models.

Nordstrom | Jun 2017 - May 2019

Data Science and Analytics Manager

My position at Nordstrom consisted of two roles, as a Data Scientist and Manager MANAGER role Supported a team of four Data Scientists and Analysts, as well as, development of strategic goals for the team, hiring, training, evaluation, organizing learning sessions. Projects supported include customer segmentation, propensity scores of likelihood to do an event, program evaluation, customer profiling, real estate opportunities (sales forecasting and evaluation of new sites). -- Developed code snippet repository for data governance, training, and allowing for more cross-team functionality. -- Transitioned team to use of Gitlab, confluence, and AWS EC2 instances in their workflows by organizing training workshops. -- Developed interviewing and onboarding materials -- Supported exploration and implementation of additional statistical approaches

Seattle University | Apr 2017 - Present

Adjunct Professor

Teach Data visualization and Statistical Modeling for Executives course in the Leadership Executive MBA program.

Seattle University | Sep 2014 - Jun 2017

Lecturer

Teaching eight undergraduate and MBA courses per academic year with approximately 35 students per class • Courses include: Business Statistics, Quantitative Methods (linear regression modeling), Applied Econometrics, Statistical Modeling for Executives • Hands-on data analyses are performed using Microsoft Excel, Tableau and R • 92% overall approval rating across 600 students and 17 courses.

James Cook Australia Institute of Higher Learning (JCU Singapore) | Jan 2013 - Jul 2014

Learning Advisor

Started and developed a Math and Statistics tutoring and consulting center • Provided statistics consulting for faculty, postgraduate and undergraduate research. This includes consulting on over one hundred undergraduate and graduate theses. Analyses included experimental design, linear and logistic regression, ANOVA, Structural Equation Modeling, forecasting, Principal Component Analysis using Stata, SPSS and R.

National University of Singapore | Aug 2010 - Mar 2012

Research Associate

Estimating and Projecting Population Size and Urbanization for every city in the World • Bayesian forecasting model of population size and rate of urbanization for over 4000 cities in the world.

University of Washington | Aug 2007 - Jun 2010

Research Assistant

Assessing Uncertainty in Population Projections • Developed Bayesian probabilistic forecasts of male life expectancy for every country in the world. • Cross-validation 10-year predictions had a mean absolute error of about 1 year, about 40% less than previous UN methodology. • Since 2012, model is currently used in projections published by the United Nations Population Division • Published results in Science and Demography (most downloaded paper of 2013)

Cornell University Institute for Policy Research | Nov 2004 - Jul 2006

Research Associate

Social Security Administration Benefit Offset Evaluation • Implemented microsimulation in SAS to project the economic impact of Social Security benefit offset initiative Social Security Administration Ticket to Work Program Evaluation Rehabilitation Research on Disability Statistics and Demographics

Marketing and Planning Systems | Jan 2002 - Jan 2003

Market Research Quantitative Analyst

N/A

My Education

Take a look at my formal education

Master of Science (M.S.), StatisticsUniversity of Washington | 2010

Bachelor's degree, Magna Cum Laude, Biometry and StatisticsCornell University | 2002

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