Over the past two decades, many digital-first startups have disrupted incumbents across all industries. This has prompted organizations to embark on their digital transformation journeys to compete in the new economy.
However, the underutilization of data science and business analytics dooms digital transformation initiatives from the start—to improve digital services and processes, you must have insights into the data they generate.
The key differentiators between the disruptors and the incumbents is not technology-based but in their data-driven culture, the insights they draw from data while examining and iterating upon their services, and the data fluency skills they foster.
To become data fluent, organizations are engaging in upskilling for data fluency and L&D leaders are becoming integral to many organizations’ long-term strategy.
In this white paper, we demystify data tools used by data professionals across any data-driven organization, and propose a persona-driven learning and development strategy with eight key personas to consider for scaling L&D programs for data fluency.