ongoing reports, drawing inference and presenting observations to the management team to ensure constantly optimized process. • Working alongside management and other teams in analyzing and establishing business needs. • Developed a data analysis dashboard for Wyson Enterprise-(An FMCG company), which helped the clients to increase their sales by 43%, while working closely with their regional sales agent countrywide. • Developing and implementing data collection systems and other strategies that optimize statistical eﬃciency and data quality in the department. • Reporting results of data analysis to management or relevant authorities. • Acquiring data from primary or secondary data sources and maintaining databases/data systems. • Identifying and analyzing trends or patterns in complex data. • Forecasting and making projections of future occurrences from collated data. • Filtering and cleansing data.

Ikeja Electric | Feb 2018 - Present

Data Validation and Customer Support Analyst

• Analysis of customer metering data and control. • KYC verification and validation of all meter applications from customers. • Customer engagements and resolution of complaints on metering activation and commissioning. • Escalate issues that could not be resolved on first call. • Attend to customers enquiries and complaints through Calls, Email and Live chat. • Resolution of billing disputes from postpaid to prepaid meter migration for customers. • Validation of data inputs of new set-up customers and onboarding. • Train new employees on the use of the CRM, CIS and other applications of the company.

Sterling Bank Plc | Dec 2016 - Jan 2018

Sales Executive

• Opening and management of bank accounts. • Reporting daily marketing activities on the banks sales application. • Engaging in campaigns to migrate customers into the bank's online digital platforms ( USSD, Mobile Apps and ATM cards.) • Cross selling of the bank's new and existing products and services. • Weekly and Monthly performance analysis and report. • Achieving 85% of my monthly sales target. • Acts as a team player and engage in brainstorming session with the operations departments to achieve common goal. • Increasing bank’s patronage by attracting new customers. • Ensuring compliance to standard practices in the banking industry.

My Education

Take a look at my formal education

Bachelor's degree, Economics and StatisticsUniversity of Benin | 2014

About Me

An ambitious professional who delights in creating intelligent insights using data. Adopting the power of excel & python to analyze and create beautiful visualizations, as well as assist businesses in making data driven decision.

Create Your Data Portfolio for Free