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Obakeng Gaobuse

Obakeng Gaobuse

Certified

Banker

Standard Bank South Africa | Johannesburg

Technologies

My Portfolio Highlights

My New Certification

Data Analyst Associate

My New Course

Introduction to SQL

Data whisperer, turning numbers into captivating stories!

My Work

Take a look at my latest work.

course

Introduction to Power BI

course

Introduction to SQL

certification

Data Analyst Associate

My Certifications

These are the industry credentials that I’ve earned.

Data Analyst Associate

Data Analyst Associate

Other Certificates

SAS Academy SAS Programming 1: Essentials

Microsoft Azure Database Administrator Associate

Microsoft Power Platform Fundamentals

AWS Cloud Practitioner

Microsoft Power BI Data Analyst Associate

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Forage | Aug 2023 - Aug 2023

PowerBI Developer Virtual Experience

N/A

Forage | Jul 2023 - Aug 2023

Data Analytics and Visualization Intern

• Project Understanding • Data Cleaning & Modelling • Data Visualization & Storytelling • Presentation to the Client
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Forage | Jul 2023 - Jul 2023

Data Analyst Intern

• Data Quality Assessment • Data Insights • Data Insights and Presentation

Standard Bank South Africa | Aug 2022 - Present

Acquisition Banker

•To provide efficient and effective financial services to Prestige Banking customers. •To provide an appointment-based in-branch point of contact for all Prestige Banking customer. •Communicates and explains the benefits of the Customer Value Proposition to the customers to the customer to optimize customer service and value to the Bank embed and promote the sales and service model. •To ensure that the Prestige Banking customer’s banking needs are proactively identified and fulfilled efficiently and cost-effectively through Next Best Action( NBA). •To maintain a high level of integrity and ethical standards. •To deliver on the branch component of the Prestige Banking CVP

Standard Bank South Africa | Aug 2021 - Jul 2022

Banker

- Engages with customers in order to understand what matters to the customer and deliver against those demands. - Drives customer service excellence in order to add value and contribute to the overall profitability of the branch - Uses data to identify system conditions that may hinder capability of response and what matters to the customer, whilst maximizing value demand. - Validates the customer’s regulatory status (e.g., KYC, POPI, etc.). - Identifies authenticity of the customer (where required) to prevent disclosure of information to unauthorized persons. - Deals with customer enquiries, ranging from product questions, customer account activities, RCPs, Credit Cards and Overdrafts. - Links de-links accounts to Cards according to laid down procedures. - Orders replacement credit / debit cards from Card Division upon customer request. - Attends to limit increases or decreases of Master Card limits, as per customer demand. - Ensures that all new service requests (queries and complaints) are logged correctly. - Educates customers on self-service / IVR functionality (e.g., PIN over IVR). - Understands the risks associated with the customer demand and adheres to all risk and compliance requirements when executing on demand.

Sanlam | May 2020 - Aug 2021

Financial Planner

As a professional in the Financial Service Industry, I am to ensure that my clients are well informed about their financial wellness, to create, maintain and preserve wealth for my clients, to create brand awareness, to provide peace of mind to my clients, to create strong relationships through a commitment and trust with my clients and it is therefore my privilege to consistently liaise with my clients to aid them in meeting their financial goals and objectives. Financial planning includes effectively monitoring and managing risk planning, investment planning, business planning and retirement planning. By managing your finances effectively, you can take control of your financial well-being and become more confident about you and you family’s financial future. My service offering includes holistic comprehensive and personalised financial planning, updates of the economy, social and legislative environment which may impact my client, efficient support services at all times, the assessment of my client tax position and assistance with tax efficient investments, income solutions to protect my clients family in the event of my clients death or disability, abiding by the industry’s code of conduct, legislative requirements and my personal code of ethics which guarantees that my client’s interest are always prioritised. As a financial planner, I have relevant knowledge, skills and abilities to provide a professional service offering to my clients, with 5+years of experience in: Risk planning, savings and investment planning and retirement planning. Should you wish to take control your finances and future wealth, contact me at your earliest convenience.

Nedbank | Jul 2016 - Aug 2019

Sales Consultant

Acquire new business by selling Nedbank products to new clients and upsell on existing client base. Meet clients financial needs by conducting needs analysis. Build relationships with internal stakeholders to ensure team collaboration, sales and service support and mining new opportunities. Build and maintain external relationships with extenal companies to ensure client service and future sales opportunities. Build and maintain internal relationships to ensure internal sales support from Retail; Relationship and Business Banking to fulfull any opportunities that potentially grows from regular client engagements. Review action plans and take corrective action to deliver agreed sales and service results. Create an environment in companies and communities endusive for selling Nedbank products and services. Utilize resources to manage risk according to Nedbank policies and procedures (e.g. ultraviolet lights to identify false identity documents). Attend and participate in team meeting. Share information and best practice with colleagues and team members. Review action plans and take corrective action to deliver agreed sales and service results. Create an environment in companies and communities endusive for selling Nedbank products and services. Utilize resources to manage risk according to Nedbank policies and procedures (e.g. ultraviolet lights to identify false identity documents). Attend and participate in team meeting. Share information and best practice with colleagues and team members. Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.). Participate and support corporate responsibility initiatives for the achievement of business strategy. Seek opportunities to improve business processes, models and systems though agile thinking.

FNB South Africa | Jan 2016 - Jun 2016

Contact Center Agent

Offer financial products to assist client financially (credit facility) Maintain clients relationships with the bank Customer service Upsell Generate sales to meet target Applying knowledge of current legislation when dealing with clients (NCA, POPI, FAIS,etc)

Altron Bytes People Solutions | Apr 2015 - Nov 2015

Retention Specialist for Altech Autopage Cellular

General Admin Retentions and Reporting Retaining current business and cancelled cellular packages or subscriptions Dealing with customers telephonically and via email daily Gain understanding of customers portfolio across comprehensive products

Altron Bytes People Solutions | Feb 2014 - Apr 2015

Sales Specialist

Sell Hollard insurance policies to existing EDCON clients Introduce new EDCON clients with the Hollard insurance policies Explain the products in detail for the client to make an informed decision Gather all the required info from client upon approval of the polices by the client Upsell to existing members Upgrade existing policy holders

My Education

Take a look at my formal education

Certified Data Analyst Associate, Data AnalysisDataCamp | 2033
Certificate, Data Analyst in Power BIMicrsoft Learn | 2023
National Certificate, Banking and Financial Support ServicesChartall Business College | 2019
Regulatory ExaminationFinancial Planning Institute of Southern Africa | 2015
Sanlam FPE Academy

About Me

Obakeng Gaobuse

I am a passionate and enthusiastic tech student studying Data Analytics, SaS programming, Python, Microsoft Power BI Online Training, Data Science and Machine learning with R, R Programming for Data Science and Advanced Analytics.

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