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John Isaac Gonzales

John Isaac Gonzales

Certified

Data Analyst

PriceLabs | Philippines

Technologies

My Portfolio Highlights

My New Track

AI Fundamentals

My New Course

Introduction to SQL

Data storyteller, crafting compelling narratives through the language of numbers.

My Work

Take a look at my latest work.

track

AI Fundamentals

track

SQL Fundamentals

My Certifications

These are the industry credentials that I’ve earned.

AI Fundamentals

AI Fundamentals

Other Certificates

Duke University Business Metrics for Data-Driven Companies

Google Google Data Analytics Specialization

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

PriceLabs | Jan 2024 - Present

Data Analyst

- Conduct SQL queries and exploratory data analysis to extract insights into user rental KPIs, identifying areas for improvement. - Utilize advanced data visualization techniques to interpret findings and facilitate informed decision-making. - Monitor global events impacting local market demands and make necessary backend adjustments to optimize pricing strategies. - Create ad-hoc market reports for presentations at roadshows and other STR (Short-Term Rental) events. - Collaborate with hosts, large property managers, and revenue managers to develop effective booking strategies. - Provide data-driven intelligence on pricing strategies, leveraging current market trends for optimal revenue outcomes.
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PriceLabs | Oct 2023 - Jan 2024

T2 Senior Product Specialist

- Provided advanced customer support, handling T1 and T2 tickets via email, chats, and calls. - Assisted users with integration and optimized listing settings for effective revenue management. - Analyzed portfolio and market data to provide actionable insights and collaborated on product improvements.

PriceLabs | Mar 2023 - Oct 2023

IC2 Senior Product Specialist

- Supported customer needs by managing T1 tickets and assisting with initial integration and setting reviews. - Collaborated with engineering and data science teams to enhance product features and troubleshoot issues.

PriceLabs | May 2022 - Mar 2023

Product Specialist

- Provided customer support, handling T1 tickets and guiding users on initial setup and integration. - Offered insights into optimal settings using knowledge base resources and collaborated on product enhancements.

Course Hero | Nov 2021 - Dec 2022

Part time Tutor

Subjects granted/answering; - Mechanical Engineering - Math (Calculus, Linear Algebra, Algebra, Applied Mathematics, & Math - Other) Helpful rate (as of November 2022): 86% Questions answered: 468

Technical Industrial Automation | Sep 2021 - Mar 2022

Technical Sales Support Specialist

- Identified new business opportunities and prepared tenders, proposals, and quotations. - Provided pre-sales and post-sales support, including troubleshooting and product education. - Maintained sales records, suggested process improvements, and demonstrated product benefits to customers.

Emerson Automation Solutions | Oct 2019 - Jun 2021

Technical Service Engineer

- Recommended product model codes, spare parts, training, and services for Daniel, Micromotion, Rosemount Flow, and Roxar products, based on process data, existing meters, custom requirements, and industry safety standards. - Communicated with suppliers for buyout products, negotiating pricing to ensure target gross profit margins were met. - Responded to technical inquiries from sales teams and customers, providing detailed and accurate solutions to address their needs. - Analyzed customer process data and industry standards to propose the most suitable products and services, ensuring optimal performance and compliance. - Coordinated with internal teams to ensure timely and accurate fulfillment of technical service requests and product recommendations.

SEAOIL Philippines, Inc. | Sep 2018 - Aug 2019

Lubrication Technical Engineer

- Researched lubricant specifications for industrial and automotive applications. - Gathered data on market trends and demands. - Secured accounts with 2GO Shipping and SuperCat (2018-2019). - Coordinated technical inquiries across all channels by reviewing OEM manuals and machine conditions. - Provided internal and external training on lubricant basics and after-sales services. - Designed training materials on lubricants, grease, maintenance, and handling. - Managed after-sales services, including lubricant oil analysis and warehouse visits. - Improved marketing tools, including price lists, product data sheets, and product catalogs.

NSK | Jan 2017 - Aug 2018

Solutions Engineer

- Evaluated and matched client equipment with bearing part equivalents. - Managed client communication on bearing usage, preferences, and forecasting. - Conducted bearing seminars for various stakeholders. - Performed site inspections and advised on bearing handling. - Recommended solutions based on failure and root cause analysis. - Coordinated with Japanese counterparts on product issues. - Organized marketing activities, including PhilSuTech 2017.

Philippines AirAsia, Inc. | Apr 2014 - Jun 2014

Trainee Planning Engineer

- Assisted the Technical Service Engineer by providing various detailed reports. - Conducted aircraft inspections on the end of flight to ensure safety and compliance. - Collaborated with other departments to compile and assemble the pilot's service manual.

Hap Heng Engineering and Machinery | Mar 2013 - Apr 2013

Cadet Engineer

- Gained hands-on experience in various mechanical processes provided by the company. - Reviewed and laid out metal sheets offered by Hap Heng Engineering and Machine Shop for clients. - Designed multiple metal sheet projects using CAD software for cost estimation and material sizing.

My Education

Take a look at my formal education

Master's degree, Mechatronics, Robotics, and Automation EngineeringMapúa University | 2019
Bachelor of Engineering (B.Eng.), Mechanical EngineeringPolytechnic University of the Philippines | 2016

About Me

John Isaac Gonzales

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