• Worked with marketing and sales teams to develop promotion plans and launch campaigns, contributed to a 32% revenue growth in one quarter • Cooperated with CRM and e-commerce system development teams to manage data feeds and other integrations; maintained the accuracy of client data • Developed KPIs and performance measurements for the sales, marketing and academic departments via analyzing sales, growth and performance data; evaluated new business improvement opportunities, client acquisition and management methodologies by analyzing consumer trends and forecasting purchase patterns to improve conversion rate and ROI • Actively built connections and directly communicated with over 2,000 clients timely and patiently to address client inquiries and onboard new clients; summarized and reported key client feedback to the managers to optimize product design and operation process

Fintelics | Nov 2021 - Jan 2022

Business Analyst

N/A

Easy Group Inc | Oct 2017 - Nov 2021

Operations Associate

N/A

University of Toronto, Cox Systems Biology Lab | May 2021 - Sep 2021

Data Research Analyst

- Collaborated with a cross-functional team to analyze large clinical datasets from previous multi-centred studies on complications in late pregnancy - Conducted data cleaning, merging, exploratory analysis, and visualization using R to explore features of the datasets and support further research statistical activities - Applied multiple time-to-event analysis models to the datasets and programmed functions to automate repetitive tasks; successfully identified over 10 key clinical attributes and biomarkers likely associated with the development and onset of pre-eclampsia

University of Toronto - Department of Pharmacology and Toxicology | May 2018 - Aug 2018

Undergraduate Research Assistant

- Studied the interaction of G-protein coupled receptors in the dopaminergic pathway using a combination of Bioluminescence Resonance Energy Transfer (BRET) analysis in vitro and co-immunoprecipitation study in vivo. - Drafted and implemented research plans in collaboration with mentors and co-workers; Performed DNA extraction, cell culture, transfection and tissue sample preparation independently to obtain both in vivo and in vitro experimental data - Conducted data cleaning, analysis, interpretation and visualization using excel for over 100 experimental observations; formally presented studies results to the faculty members and students

My Education

Take a look at my formal education

Master of Health Science, Medical PhysiologyUniversity of Toronto | 2021

Honors Bachelor of Science with High Distinction , Pharmacology and StatisticsUniversity of Toronto | 2020

About Me

Looking to improve my data analysis skills and new job opportunities

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