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Jaqueline Dannheim


Universidade Anhembi Morumbi


My Portfolio Highlights

My New Course

Introduction to Python

Data-driven magician, making the impossible possible.

My Work

Take a look at my latest work.


Data Manipulation with pandas


Introduction to Python


Intermediate Python

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Au Pair in America | Mar 2020 - Mar 2022

Au Pair

• Improved English fluency and cross-cultural communication skills while working with children from different countries and cultures. • Demonstrated excellent organizational, time management, and teamwork skills by managing the children’s daily and weekly schedules and maintaining open communication with the parents.
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LATAM Airlines | Mar 2015 - Mar 2018

Operations Support Assistant II

• Successfully resolved operational problems through error analysis within the defined schedules and service level agreements. • Served as a liaison between other departments of the company such as airports, call centers, and travel agencies, giving assistance regarding the company’s website. • Took part in an important project involving the company’s website transition (Tam to Latam), efficiently performing simulations to uncover errors, and collecting client feedback about the new website. • Participated in the project where the internal system was changed from Amadeus to Sabre, including taking part in team meetings and handling project management tasks to ensure a seamless transition.

LATAM Airlines | Jan 2015 - Mar 2016

Operations Support Assistant I

• Gathered data from a variety of sources to minimize processing errors, find root causes and implement feedback from managers. • Worked with the project team to map the call center procedures using Bizagi for the transition from E-TAM to Zendesk. • Managed a fast-paced environment, providing timely service and collaborating with the operations team.

Latam Airlines | Jul 2011 - Feb 2015

Customer Service Agent


Keiper | Jan 2009 - Jan 2011

Administrative Intern


My Education

Take a look at my formal education

Bachelor's degree in Industrial EngineeringUniversidade Anhembi Morumbi | 2019

About Me

Results-oriented Operations Support professional with a bachelor’s degree in Industrial Engineering and experience in supervising daily operations for manufacturers and airlines, including inventory management and warehousing. Experience implementing

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