Learn Data Skills
Beta
Caroline Eleonora

Caroline Eleonora

Certified

Senior Account Manager

Odoo HK Limited | Hong Kong SAR

Technologies

My Portfolio Highlights

My New Course

Data Manipulation in SQL

My New Project

Analyzing Industry Carbon Emissions

My New Project

Investigating Netflix Movies

My New Course

Data Manipulation in SQL

“Do what you feel in your heart to be right - for you’ll be criticised anyway. You’ll be damned if you do, and damned if you don’t” — Eleanor Roosevelt

My Work

Take a look at my latest work.

course

Introduction to Power BI

course

Introduction to SQL

course

Intermediate SQL

course

Introduction to Power BI

My Certifications

These are the industry credentials that I’ve earned.

SQL Associate

SQL Associate

Other Certificates

Odoo S.A. Odoo 18

Odoo S.A. Odoo 17

Odoo S.A. Odoo 16

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Introduction to SQL
Introduction to Power BI
Intermediate SQL

My Work Experience

Where I've interned and worked during my career.

Odoo | Aug 2024 - Present

Senior Account Manager (APAC)

Led training and development initiatives for junior account managers, developed strategic account plans, and resolved client issues through effective communication and collaboration. • Onboarded and trained 5+ junior account managers in Hong Kong, Australia, and Indonesia offices. • Developed and executed strategic account plans aligned with client objectives. • Acted as the primary point of contact for escalated client issues, resolving conflicts through cross-collaboration with project managers.
Show More

Odoo | Jul 2023 - Aug 2024

Account Manager (APAC)

Led a team to manage direct website subscribers, drive sales initiatives, and oversee client onboarding and account management. • Conducted analysis of 3,000 invoice transactions to identify key sales trends for effective forecasting • Utilized the BANT framework to prioritize client engagement across APAC region • Facilitated cross-functional collaboration to enhance client experience through improved communication and teamwork

Odoo | Aug 2022 - Jul 2023

Business Advisor (APAC)

• Managed a robust pipeline of prospects, prioritizing leads based on potential value and urgency, enhancing time management efficiency • Conducted in-depth needs assessments and provided customized product demonstrations, resulting in a 30% increase in conversion rates • Executed targeted outreach to potential clients across diverse industries in Indonesia, addressing unique business needs through tailored solutions and persuasive communication

adidas | Feb 2021 - Jan 2022

Strategic Costing & Analytics

Led projects to evaluate supplier competitiveness, revamp cost-saving tracking processes, and automate labor rate negotiations, resulting in significant cost savings and process efficiencies: • Led Vietnam study to evaluate 5 suppliers' competitiveness by comparing Adidas costing framework and audited factory financials. • Revamped the cost saving tracking process by reclassifying the database to improve data insights for senior management. • Conducted rigorous UAT testing for a new system with Jira, identifying and resolving over 15 critical issues before implementation, which resulted in a smooth go-live process

Tokopedia | Nov 2019 - Jan 2020

Business Development in New Retail

• Led the “Festival Gerakan Warung National” official merchandise team from design, production, and executed a marketing strategy, resulting IDR 18 million (~USD1,300) of revenue in 2 days • Analyzed and evaluated the impact of promo code to average order value based on the results from September-December 2019 using Microsoft Excel then created the tier pricing for customer promotions • Collaborated with cross functional divisions to produce trade marketing strategies for FMCG companies to promote their brands in the app • Initiated and executed surveys on 5 small kiosks in Jakarta to understand customer behaviors on choosing products to purchase and to compare company’s strategies to competitors’ • Revamped 3 marketing dashboards for marketing team for efficient monitor and evaluation

Google | Sep 2019 - Nov 2019

Project Consultant

• Collaborated with P&G and Watson to align project goals with brand and retailer expectations. • Identified business opportunities using Google products to enhance online and offline channels. • Conducted industry research and in-store surveys to understand customer behaviors in CPG baby care.

Langham Hall | Jul 2019 - Aug 2019

Private Equity Fund Accountant

• Produced an initial draft of a fund’s quarter financial report with footnotes in accordance with GAAP or IFRS • Prepared, compiled, and analyzed comprehensive financial information for the quarterly financial statements for 7 private equity funds with around 10-50 limited partners for each fund • Reviewed LPA drawdown provisions noting, calculated the LP’s contribution and prepared draft notices for LP

Cloth Inc | Jan 2019 - Feb 2019

Management Intern

• Conducted a private launch event for the exclusive collaboration collection, which involves customers and influencers gathering, and result in increased 50% of monthly revenue • Evaluated and analyzed online source from Facebook and Instagram Analytics and presented insights along with recommendations through visualization PowerPoint to the CEO to improve followers engagement • Supported Singapore expansion project by doing research on the market prospect and reporting the result to the CEO

My Education

Take a look at my formal education

Bachelor of Business Administration - BBA, Professional Accounting andThe Hong Kong University of Science and Technology
Santa Laurensia Senior High School

About Me

Caroline Eleonora

Caroline hasn't filled in a bio text

Powered by

  • Work
  • Certifications
  • Courses
  • Experience
  • Education
  • About Me
  • Create Your Data Portfolio for Free