• Develop and implement project plans timelines to ensure timely completion of program objectives. • Collecting and analyzing program data to evaluate program effectiveness and identify areas for improvement using MS Excel and Power BI. • Develop business and technical requirements for the implementation of an Electronic Health Record (EHR) system. • Design and create detailed flow charts to visualize the process and functionality of the EHR system. Collaborate with cross-functional teams, including Social Work, Nursing, Counseling, Psychology and other departments, to gather requirements and ensure seamless integration of modules. • Conduct meetings and workshops with stakeholders to elicit their needs and provide solutions to improve workflow efficiency. • Act as a liaison between clients, developers, and the management team, ensuring effective communication and timely project delivery. • Develop and implement project plans timelines to ensure timely completion of program objectives. • Collecting and analyzing program data to evaluate program effectiveness and identify areas for improvement using MS Excel and Power BI. • Develop business and technical requirements for the implementation of an Electronic Health Record (EHR) system. • Design and create detailed flow charts to visualize the process and functionality of the EHR system. Collaborate with cross-functional teams, including Social Work, Nursing, Counseling, Psychology and other departments, to gather requirements and ensure seamless integration of modules. • Conduct meetings and workshops with stakeholders to elicit their needs and provide solutions to improve workflow efficiency. • Act as a liaison between clients, developers, and the management team, ensuring effective communication and timely project delivery. Skills: Stakeholder Manage

Experis | Jan 2023 - Apr 2023

IT Business Development Manager

• Secure new business with prospects and existing clients in an assigned territory. • Mentor the Recruitment & Talent Specialist team in recruitment best practices. • Build and manage a portfolio of clients and prospects while partnering with new and existing clients to provide professional resourcing and talent solutions. • Execute against territory and client plans to capitalize on market/industry and client opportunity. • Keep client information and sales leads up to date in CRM. • Own the relationship with the client - drive the entire sales cycle, manage client questions/escalations, and pursue opportunities to expand scope and services. • Build relationships with consultants on assignment with clients to monitor engagement and develop deeper understanding of client. • Offers customized workforce solutions to clients by collaborating across teams/brands to leverage the full suite of ManpowerGroup solutions.

Commvault | May 2022 - Dec 2022

HR Business Partner

• Execute periodic HR reporting, used within HR and by our business stakeholders to understand workforce trends, process improvement and potential solutions. • Manage full recruiting support to clients with support from recruiting/HR team members, oversee contract recruiting resources, and provide direct support in strategic recruiting activities such as job classification, sourcing, candidate relationship management, and negotiation. • Generate HR reports and dashboards using MS Excel & Power BI.

Google | Nov 2021 - May 2022

Talent Sourcing Partner

• Contracted via Korn Ferry to support Technical Program Management positions across Google's IT Infrastructure business units. • Partner Google's Recruiters, Hiring Managers and Candidates to ensure the established robust recruiting process is followed and delivers the best-in-class technical candidates. • Manage candidate relationship management process using a strong understanding of technical sourcing and hiring and the ability to ‘talk the technical talk’ with candidates. • Use competency interviewing to identify and differentiate candidate in presentation and short-list process.

ACS Solutions | Sep 2021 - Nov 2021

Sr. Recruiter

• Sourced potential candidates via professional platforms, (e.g. Github, Stack Overflow) across Delaware and Texas Markets focusing on Front End, Back End, Full Stack Developers, Scrum Masters and Project Management skill sets. • Conducted task and job analyses for documenting job duties as well as requirements • Stayed aware of new technological products as well as the latest trends • Participated in tech meetups and conferences for networking with talented IT professionals • Coordinated with team leaders for forecasting the hiring needs and setting the department goals. • Crafted and sent recruiting emails to passive candidates with current open jobs. • Performed pre-screening interviews for analyzing the abilities of candidates. • Interviewing candidates using various techniques (e.g. technical assessments, behavioral and structured questions)

Gainwell Technologies | Aug 2020 - Sep 2021

Sr. Professional Human Resources - Talent Acquisition, BPS

• Drive all aspects of recruitment & talent relationship management process for exempt/non-exempt applicants across Alabama, Delaware, Georgia, Florida, Kentucky, Louisiana, and Rhode Island markets. • Supervise a team of 1-2 screeners regarding all healthcare and Business Processes Services (BPS) requisitions. • Consults with management on current and future staffing needs for key or high-level professional positions to identify job requirements, potential applicants, and interview guides. • Screens candidates from both internal and external sources ensuring that recruiting practices comply specific country policies and procedures. • Coordinates interview schedule with hiring management. • Develops applicant flow for key positions. Develops and implements sources for applicants using internet sourcing, employee referral programs, job fairs, trade fairs, etc. • Develops relationships with search firms, employment agencies, college placement personnel, etc. to facilitate applicant database. Utilizes advertisements in appropriate newspapers, trade journals and other publications to attract candidates for key or high-level positions as needed. • Maintains appropriate records and statistics and prepares reports as necessary. • Provides leadership and work guidance to less experienced personnel.

Experis | Mar 2020 - Aug 2020

Technical Recruiter

client inquiries, and pursue opportunities to expand scope and services while supporting the client's cost savings initiatives. • Exceed expectations and performance by improving fill-ratios and securing vendor status. • Build relationships with consultants on assignment and with client to monitor engagement, ensure renewals and remarketing of talent. • Direct a full range of HR leadership functions including recruitment, staffing, benefits, compliance, and employee relations to generate streamlined, efficient operations that achieve corporate and client objectives. • Provide feedback to recruiting team to ensure quality delivery and meet account objectives. • Coordinate and assist in scheduling technical and client interviews, including candidate interview preparation and debriefing.

Webhelp | Jan 2020 - Mar 2020

Talent Acquisition Lead

• Responsible for the Talent Acquisition development and execution strategy by identifying and analyzing staffing needs, establishing an action plan, sourcing candidates through various channels, planning interview and selection procedures and hosting or participating in career events. • Develop long-term recruiting strategies and nature trusting relationships with potential hires; should act as a leader influencing the team and stakeholders to ensure goals achievement. • Promote continuous improvement in Talent Acquisition processes and facilitate learning opportunities and calibration sessions for interviewers' team. • Stay informed of trends and innovative recruiting techniques while ensuring compliance with employment laws and regulations. • Starting with an intake session, partner with Supervisors to understand their staffing need. • Lead full cycle recruitment efforts including resume review, conducting pre-screenings and in person interviews, as well as manage the offer, hiring process and on boarding stage. • Develop and optimize relationships with social media platforms, employee referrals, agency contacts and professional networking sites in order to secure right-fit talent for the project. • Proactively build talent pipeline to find qualified passive candidates. Research and recommend new tools for active and passive candidate recruiting. • Strive to deliver an exceptional candidate experience during the process. • Lead Employment Incentives initiatives as a process owner in coordination with external agencies and internal key talents, such as Training & Development Team.

UnitedHealth Group | Jan 2019 - Oct 2019

Sr. Sourcer (Talent Acquisition)

• As a functional expert, provide input on the where and how to find functional talent (best sourcing channels and methods) for Optum Puerto Rico's operations, including labor market consultation, competitive intelligence, and how to sell the UHG opportunity to passive talent. • Accountable for the on-going cultivation and evaluation of new candidate sourcing channels and methods; Including Community Engagement and Personal Partnerships. • Employ candidate relationship management strategies using UHG’s contact management system. • Ensure all leads and contacts are captured in UHG’s contact management system. • Attend discovery sessions with recruiters and hiring managers as needed. • Conduct the sourcing of candidates on a national or regional level by utilizing various methods to include targeted name generation, networking internally and externally to the organization, mining databases and job boards, developing relationships with associations, social networking, community engagement and personal partnerships. • Lead sourcing strategy throughout the requisition life cycle. • Coordinate activities, time commitments/availability based on gated sourcing process and leadership input on prioritization of work. • Drive effective partnerships with business leaders and recruiters. • Apply defined sourcing process (transactional or pipeline) to ensure most effective use of time and to drive results. • Assist in the coordination and development of CRM strategies and communications as appropriate to target population. • Accountable to track sourcing activities and results in UHG’s contact management system. • Responsible for monthly review of all performance metrics to include analysis of transactional and proactive pipelining efforts. • Support the evaluation of source channel effectiveness in concert with the Sourcing Manager. • Attend and participate in 1:1, team and key Talent Acquisition meetings as outlined by Recruitment Services senior management team.

Rock Solid Technologies, Inc. | Aug 2018 - Dec 2018

Business Analyst I

• Work with clients to gather system requirements and produce detailed requirement and functional specification documents to solve moderately complex problems within information systems regarding Puerto Rico's Department of Education recruitment, selection & human resources systems. • Analyze business and user needs, document requirements, and revise existing system logic difficulties. • Validate and analyze business data required for initial system configuration and statistical purposes. • Work closely with the development team to ensure requirements are fully understood and provide assistance with setbacks during development and testing phases. • Conduct system testing at the development and client site to validate requirements.

Experis | Feb 2017 - Aug 2018

Technical Recruiter

• Support the Business Development Manager regarding prospecting, client visits and lead generations for Information Technology, Engineering and Finance verticals. • Maintain employee files while managing performance discussion meetings with consultants. • Analyze and create consultants HR Metrics reports such as Attrition, Headcount, Tardiness and Turnover to discuss with clients and upper management. • Drive all aspects of the talent relationship management process for exempt/ non-exempt candidates. • Work with leadership and Client Account Directors to identify strategic methods of recruiting technical talent while adhering to the Experis methodology and process. • Negotiate compensation with consultants and direct hire placements candidates and work with the onboarding team on new hire processing. • Responsible sourcing, pre-qualifying, and submitting candidates that meet client requirements working with the CORE team to develop client footprints and to develop a pipeline of candidates to fit those requirements. • Drive and handle candidates through the fulfillment process by sourcing and pipe-lining candidates based on CORE client profiles according to Experis standards and processes including checking candidate references, walk- through s, technical assessments and ensuring that candidates complete a Experis application. • Creating, maintaining and sharing pipeline folders on a regular basis, contacting candidates regarding availability, generating candidate referrals and sales leads, etc; updating candidate records in FOX based on candidate responses. • Utilize Beeline, Fieldglass and Econometrix VMS systems to submit & manage consultants according to Managed Service Providers (MSP) and contingent workforce guidelines. • Responsible for conducting detailed investigations to complex employee relations issues and recommending solutions that are in alignment with the Company's/Client’s core values.

The Cervantes Group | Apr 2016 - Jan 2017

Technical Recruiter

• Started as a Jr Technical Technical and was promoted to Technical Recruiter functioning as a key member participating in all phases and aspects of the full Recruitment Life Cycle. • Utilize internal CRM database, online resume posting services (Monster.com, LinkedIn, Indeed.com, etc.) searching and identifying potential candidates for client business needs. • Post job descriptions and requirements on job posting sites and social media, such as LinkedIn, Facebook, and Twitter, to increase visibility, broaden candidate pools, and receive more traffic. • Contact candidates whose skill-sets match current or recurrent openings by means of initial phone screenings and ultimately scheduling either an in- person interview or via video chats. • Convert qualified candidate's resume into English format that gears his/ her most updated employment history towards position being pursued emphasizing requested skillsets before presenting to Director. • Perform at least two (2) satisfactory reference checks per submitted candidate contacting previous managers, supervisors, and coworkers. • Coordinate on-site interviews between candidates/clients after receiving feedback based on resumes. • Collaborate with management or administrative department in order to provide necessary documentation, for recently hired consultants and/or direct placements. • Maintain contact with active consultants and coordinate weekly and/or bi- weekly lunches in order to be sure the relationship-based philosophy of the company is sustained and evident. • Monitor project/contract "termination dates" bringing them to the attention of upper-management when necessary, which in turn completes the Recruitment Life Cycle.

Millennium Consulting | Jul 2015 - Nov 2015

Resource Manager

N/A

ACT-1 Personnel Services | May 2014 - Jul 2015

Recruiting Consultant

• Utilize Beeline, Fieldglass and Agile-1 VMS systems to submit & manage consultants according to Managed Service Providers (MSP) guidelines. • Established recruiting requirements by studying organization plans and objectives. • Managed applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport. • Determined applicant requirements by studying job description and job qualifications while attracting applicants by placing job advertisements using newsgroups and job sites. • Teamed up with management or administrative department in order to provide necessary documentation for recently hired consultants and/or direct placements. • Make search in databases such as OIG, SAM and OFAC. • Support payroll process (data entry). • Provide on boarding training to New Hire Employees for different Clients. Trainings include: GMP, SOP, and ISO 9001 (Quality Systems), ISO 13485 (Medical Devices), Safety Practices (OSHA, ISO 14001), Domestic Violence, and Sexual Harassment & Hostile Environment.

Nexvel Consulting, LLC | Jan 2013 - May 2013

HR Generalist

• Processed, verified and maintained personnel related documentation regarding to staffing and recruitment (Example I-9, COBRA, SINOT, FMLA and FLSA). Arrange for advertising or posting job vacancies, and notify eligible workers of position availability. • Reviewed employment application to evaluate qualifications or eligibility interviewing qualified job applicant and refer them to managers. • Developed HR Policies Training and E learning courses using Web software. Courses included: Sexual Harassment, Discrimination, Domestic Violence, among others. • Translated, reviewed and audited the company’s Performance Evaluation for employees and managers.

CR Bard | Aug 2011 - Feb 2012

Human Resources Assistant

• Designed and develop computer skills training, conduct or perform audits of training, revised and enhance job description in order to be compliant with FDA and suppliers. • Formulated a job analysis based on competencies of all manufacturing units in order to determine what are the competencies required in order to execute efficiently a task or duty. • Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities. Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.

My Education

Take a look at my formal education

Bachelor's degree, Industrial EngineeringPolytechnic University of Puerto Rico | 2025

Master's in Business Administration (M.B.A), Management & Strategic LeadershipUniversidad Metropolitana | 2021

Bachelor's degree, Psychology & Human Resources Management (Minor)Universidad de Puerto Rico | 2013

About Me

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