Presently, I engage my services as a Group Data Analyst where I transform data pipelines(ETL), analyze data, interpret trends and patterns using statistical techniques, and convert this into useful information and insights that drive business decisions. Key Contributions: • Modeled a high-performance finance liability data model, resulting in 90% efficiency in finance reconciliation. • Analyzed customer transaction trends data sets and guided strategy for merchant activation, increasing active customers by 10%. • Adopted a BI training strategy, automating 50% of data analysis tasks across the company. • Researched and resolved data discrepancies with troubleshooting teams, ensuring a seamless connection between the databases and the business intelligence tools. • Modeled a risk volatility tool, identifying fraudulent transactions, before settlements, preventing at least $20,000 in fraud-related losses in the last 3 months.

DPO Group | Jan 2018 - Feb 2020

Sales Operations Analyst

As a Sales Operational Analyst, I surfaced new revenue streams through conducting in-depth data analysis and identifying trends. Key Contributions: • Improved sales data analysis using Qlik Sense Software and visualization to influence high-level management decisions. • Developed CRM dashboards for sales teams in over 18 markets which enabled real-time tracking of data. • Modeled a merchant discount program resulting in 30% growth in High-Value Transactions. • Optimized the Sales budget development process which enabled cost tracking for sales teams in 16 markets. • Renovated a sales team incentive program model which increased transparency and resulting in 25% market share growth.

DPO Group | Oct 2017 - Jan 2018

Sales Administration intern

In this capacity, I established efficient workflow processes, monitored daily productivity, and implemented modifications to improve the overall effectiveness of sales teams. Key Contributions: • Penetrated previously untapped revenue streams, intensifying the company’s reach within East, West and Southern Africa Markets. • Outlined work plans, determining resources, and generated budgets as part of project scope determination. • Optimized the Customer Relationship Management system through close monitoring and developing improvements. • Drafted 100% accurate weekly sales reports and forecasts for management. • Supported Africa sales and risk management teams in account verification.

Swiss Re | Jun 2016 - Sep 2016

EMEA Property and Specialty Summer Analyst-Reinsurance

Key Contributions: • Analyzed client data for new North-Western Europe databases. • Conducted research on micro-insurance solutions on the UK home insurance protection gap. • Conducted a team project assignment on Life and Health insurance opportunities in the UK.

The Institute for Education in Democracy in Africa | Jul 2015 - Sep 2015

County Youth Democracy Ambassador

Key Contributions: • Organized International Youth Day Celebration in Kajiado County with Over 500 youth in attendance. • Organized 3 theater performances on public participation in governance, reaching over 1000 people. • Drafted weekly reports on democratic activities.

Equity Group Foundation | May 2013 - Aug 2013

Residential Mentor

I taught and motivated students while participating in all their activities and staging phenomenal turnarounds in performance reflected in the national examination. Key Contributions: • Conducted chemistry and business tutorials for final year students • Facilitated student peer to peer teaching among students, and motivational activities. • Recorded improvement from a mean of 5.7 to 6.25 in 2013 KCSE National exams.

Equity Bank Limited | Mar 2012 - Oct 2012

Relationship Officer

As a Relationship Officer, I improved client relations and expanded the company network through bolstering strategic partnerships with stakeholders. Key Contributions: • Streamlined cash transactions averaging 200 transactions per day. • Drove an increase in 300 new accounts and rejuvenated 50 dormant accounts through aggressive marketing and informing clients on types of loan products and other services. • Visited local markets and opened Various types of bank accounts like business, savings, M-kesho (connected with Safaricom's mobile phone money transfer service), M-pesa, Student, and Junior members accounts. • Authorized 50 transactions across 8 banks repaired their point of sale machines. • Applied and issued over 150 new debit visa cards and their pins, and renewed around 80. • Registered over 400 customers on a 24hour mobile banking system called Eazzy 24/7 and unblocked around 50 blocked pins. • Assisted customers in checking their account numbers and balances, fill in cash and cheque deposit slips.

My Education

Take a look at my formal education

Bsc Business Administration, Business Administration and ManagementAshesi University | 2017

Kenya Certificate of Secondary Education Masai Girls Secondary School,narok Kenya | 2011

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