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prakyath davanam

prakyath davanam

student

syracuse university

Technologies

My Portfolio Highlights

My New Course

Introduction to Power BI

Quantitative storyteller, captivating audiences with tales of data analysis.

My Work

Take a look at my latest work.

course

Introduction to Power BI

course

Data Visualization in Power BI

course

Introduction to DAX in Power BI

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Syracuse University | Aug 2022 - Present

Student

N/A

Sprinklr | Sep 2019 - Jul 2022

Sprinklr Engagement Analyst

On a daily basis solved 5-6 complex tickets and also reviewed team-mates tickets before creating a Jira for engineering team intervention which hones my problem solving and communication skills • Identified and escalated urgent issues such as platform slowness, channel Application Program Interface(API) failures, also tracked and reported on error trends in the channel API. • Queried the channel API to cross verify data and grabbed missing social media messages to customers. • Queried database to verify backend properties set and helped customers • Tuned machine learning sentiment model using the latest words provided by client and customized the model according to the their needs, sentiment model provided accuracy greater than 80%.
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Intel Technologies India | Nov 2018 - Jan 2019

Student Intern

->Worked on a project, here we used Supervised learning and Unsupervised learning to build models -> Worked on Regression models under supervised learning. ->Worked on Association under unsupervised learning

My Education

Take a look at my formal education

Master's degree, Information Science/StudiesSyracuse University School of Information Studies | 2024
Bachelor of Engineering, Information TechnologyDayananda Sagar Institutions | 2019

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