- Led a team of 4 data scientists and analysts in leveraging advanced analytics and data science to support multiple business functions across the enterprise - Devised and initiated a backend inventory management solution currently testing in stores, yielding a weekly 8 basis point improvement of inventory accuracy - Valued benefit of shutting off cash back offering in stores and initiated a rapid test in 5% of stores, projecting $6 million benefit as a result of improved cash management - Led analysis of potential third-party market share providers, leading to selecting a new market share data provider leveraged by multiple departments

The Home Depot | May 2020 - Oct 2021

Finance Manager

- Provided financial investment analysis, thought leadership, and finance management support to Asset Protection leadership team, addressing a growing retail shrink opportunity - Coached business partners through annual planning process, pitching projects for $19 million in business capital and $21 million in operating expenses - Modeled and maintained $3B+ annual shrink goal plan for 1980+ US stores

Thought Logic Consulting | May 2019 - May 2020

Principal Consultant, Business Analytics and Insights

As part of the Business Analytics and Insights practice, I have the opportunity to help clients leverage their data by automating and optimizing processes that help develop reports and dashboards that improve the speed and quality of business decisions.

The Home Depot | Oct 2018 - May 2019

Manager - Investigative Analytics

As the Investigative Analytics Manager, I had the privilege of leading a team of 4 Senior Data Analysts who provided analytics and technology support to over 1,200 Asset Protection directors, managers, and professionals across The Home Depot's US stores. While in this role, the team achieved the following: - Developed first effective line-item refunds reporting, helping the company save a projected $26 million annually on fraudulent or abusive refunds - Created a first-of-kind fraud investigation application giving Asset Protection teams an unprecedented level of data access to support store credit fraud investigations in partnership with IT developers - Transitioned over 90 reporting processes and dashboards from Teradata as part of a migration to a Google Cloud Platform environment. The team also supported the company's overall migration to this environment by conducting User Acceptance Testing, providing feedback that ensured critical data elements were available to support stakeholders - Oversaw the transition of over 90 light SQL users to Google BigQuery through the creation of resources, training documents, and webinars

The Home Depot | Sep 2017 - Oct 2018

Senior Data Analyst - Asset Protection

As the principle Tableau Developer for the Investigative Analytics team, I created and maintained Tableau Server pages of several dashboards for up to 90 users, leading to the identification of over $260,000 in loss cases. I also completed over 1,500 data requests, using SQL and dashboards to contribute to the identification and development of the department’s $13+ million in internal and external theft investigations. I also worked to streamline the team’s request management system with the assessment and implementation of Zendesk to manager over 12,000 annual requests by 14 coordinators and analysts. As part of the company’s transition from Teradata to using the Google Cloud Platform, I helped our four analyst team by translating over 45% of the team’s queries and processes to Google BigQuery. Additionally, I served as project coach where I mentored the team’s first Intern Analyst on a project using R and Python to apply a predictive model to a form of internal theft, achieving up to 80% accuracy. Finally, as a member of the 2018 Voice of the Associate Committee, I managed the implementation of the Pacer fitness app aimed at promoting health and wellness for a 160+ associate department by tracking and reporting associate step challenge progress.

The Home Depot | Sep 2016 - Sep 2017

Asset Protection Business Analyst

As part of a newly created analytics team, I was the principal reporting analyst responsible for completing ad hoc reports to support six investigations teams and field asset protection managers across The Home Depot’s US stores. This reporting (over 2,500 ad hoc data requests completed using SQL) contributed to the identifying and development of over $1.5 million in loss investigations. Additionally, I introduced the department to interactive dashboards, visually translating investigative intuition to data in order to aid in the tracking and presentation of investigations. I also automated the majority of the theft transaction alerts process, resulting in an up to 80% weekly time savings.

Georgia United Credit Union | Feb 2016 - Sep 2016

Security Manager

As the first Security Manager at Georgia United Credit Union, I conducted a top-down assessment of security practices at the corporate headquarters and the organization’s 18 branches. My duties of managing the company’s security program included driving relationships with various vendors who provided access control, camera surveillance, alarm, and guard services. Some of my accomplishments include conceptualizing and implementing an access control badge upgrade that resulted in the issuing of photo identification access badges to over 200 employees as well as the reduction of false alarm costs by at least 25%.

Community & Southern Bank (now Bank OZK) | Apr 2015 - Feb 2016

Corporate Security Administrator

As part of the Corporate Security team in the Risk Management Department, I help managers identify and mitigate risks associated with fraud, theft, and safety. To date, I have conducted over 40 investigations resulting in the recovery of over $82,000 in fraud and robbery losses. In addition to conducting these investigations, I work to minimize operational losses through process improvement by: - Evolving security operations by conceptualizing and implementing the Security Enhancement Initiative Action Plan - Developing the architecture for the Risk Management SharePoint family of sites (5) to promote knowledge sharing, collaboration, and effective data management - Building and Administering the Corporate Security SharePoint site, minimizing organizational inefficiencies - Creating an analytics dashboard, providing senior management with near- real time reporting previously provided on a monthly basis

Comcast Cable | Feb 2012 - Apr 2015

Division Security Investigator

N/A

Walmart | Nov 2011 - Feb 2012

Asset Protection Associate

As an associate I was responsible for administering department security audits, managing safety protocol measures, and enforcing OSHA compliance regulations. While managing safety protocol measures, I provided technical support and maintenance for 150+ CCTV system and engaged in undercover operations to apprehend shop lifters.

US Army | May 2006 - Oct 2011

Military Police Investigator

As an patrol supervisor I provided direct supervision for 9 officers in an investigation unit and responsible for maintaining the integrity and quality control for 900+ police reports. During my tenure with the military I analyzed police report data for crime trends to develop crime prevention strategies, processed evidence with 100% accuracy, facilitated extensive law enforcement training for groups of 90 military and civilian officers, trained 220+ soldiers in firearm operations. As a supervisor I managed scheduling and rotation shifts for 13 officers with a military base community of 98,000+ residents.

My Education

Take a look at my formal education

Master of Science (MS), Business Intelligence and AnalyticsSaint Joseph's University | 2019

Master of Business Administration (MBA), Information SystemsTroy University | 2014

Bachelor of Science (BS), Political ScienceTroy University | 2011

Sandy Creek High School

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