Led companywide $600,000 implementation of SAP Business One; primary project comprised ~70 processes that improved efficiency and reporting in 6 departments (Finance, Accounting, Procurement, Accounts Receivable, Sales, Internal Audit) • Managed $20,000 implementation of in-house accounts receivable software integrated with SAP Business One for 3 months, collaborating with a 4-person IT team to ensure product requirements and meeting timelines • Organized personnel trainings for each department in the implementation and oversaw the UAT (User Acceptance Testing) phase by running weekly reports of the tests involving 50 users and communicating feedback to SAP consultants • Decreased procurement process cycle time by 15% with improvements and documented processes such as purchase orders, electronic funds transfers, and bank account reimbursement • Collaborated with 2 IT department members in integrations of SAP, in-house software, Caterpillar proprietary software for invoicing, payroll accounting, petty cash expenses; documented/designed data structure to assure data integrity • Teamed up with the CRM manager to document the necessary information so SAP consultants could create integration between SAP Business One and Salesforce that took 2 months to implement

Carnival Cruise Line | Mar 2017 - May 2018

Guest Operations Analyst

Supported the Guest Operations department with a team of 6 analysts by conducting data analysis of shipboard revenue areas like Spa and Casino • Quantified $30M financial budget for Spa using historical ship voyage revenue data & assumptions for initiatives to project growth for 2018 • Created a Tableau Dashboard to measure KPIs for ‘Working Smart’ – a productivity initiative – and sent hourly schedules to bar managers each week that increased $/GCD (guest cruise days) by 7% in 2017 by optimizing bartender allocation • Collaborated with Spa ($20M yearly revenue) sector Director to increase average sales per crew by 5% with a SAS program and Excel report that ranks the top Spa crew members to incentivize their sales results • Used SAS to automate and improve a comprehensive departmental ($1.5B yearly revenue) monthly performance report and attended meetings led by the COO to provide explanations and clarifications on report data

Carnival Cruise Line | Jul 2016 - May 2018

Rotational Analyst

Worked with a 3-person team in Commercial Planning and Analysis, analyzing call center data to improve guest satisfaction • Used Verint (voice analytics software) to provide better training to a team of 150 sales agents, increased guest satisfaction and first call resolution by 11%

Banco de Crédito BCP | Jul 2014 - Aug 2014

Financial Planning Analysis Intern

different projects at the Bank

Deloitte | Apr 2012 - Aug 2012

Project Management Office Intern

Worked in the project management office of the construction of a plant of Ecuador's largest dairy company, providing weekly updates on the completion and risk of the deliverables

My Education

Take a look at my formal education

Candidate for Master of Business Administration - MBA · (August 2021 - MayUniversity of Virginia Darden School of Business | 2023

Bachelor of Science in Commerce, Finance & ITUniversity of Virginia | 2016

About Me

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