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Francesco Ragazzo

Francesco Ragazzo

Junior Windows Administrator

Westinghouse Electric Company | Kraków

Technologies

My Portfolio Highlights

My New Course

Python Toolbox

My New Course

Introduction to Functions in Python

My New Course

Intermediate Python

My New Course

Python Toolbox

Learning is a never ending story. If you want to get far you need to embrace the willingness of self-development.

My Work

Take a look at my latest work.

project

Investigating Netflix Movies

Python
course

Introduction to Python

Python
course

Intermediate Python

course

Introduction to Functions in Python

Python
course

Python Toolbox

Python
project

Investigating Netflix Movies

Python

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Introduction to SQL
Introduction to Power BI
Intermediate SQL

My Work Experience

Where I've interned and worked during my career.

Westinghouse Electric Company | Mar 2022 - Present

IT Service Desk Analyst (Tier 2)

- Troubleshooting Windows system issues from remote - Work with Active Directory - Work with Microsoft Azure - Usage of remote control tool like Teamviewer and CmRcViewer - Fixing Microsoft Office problems - Software and drivers installations - Confident with Citrix, Sharepoints, Symantec Endpoint AV. - Experience with LAN and VPN - Experience of support of core IT applications such as email, anti-virus, Skype, MS Teams.
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Stefanini EMEA | Jan 2020 - Mar 2022

Remote Technical Support (Tier 2)

- Troubleshooting Windows system issues from remote - Usage of remote control tool like Teamviewer and CmRcViewer - Fixing Microsoft Office problems - Software and drivers installations - Confident with Citrix, Sharepoints, Symantec Endpoint AV. - Experience with LAN and VPN - Experience of support of core IT applications such as email, anti-virus, Skype, MS Teams.

Stefanini Group | Jan 2020 - Jan 2020

Support Engineer II

N/A

Stefanini EMEA | May 2019 - Jan 2020

Support Engineer I

- Technical support to customers in order to help them to work from their company and from remote - Apps and windows system troubleshooting

Upwork | Jan 2018 - Jan 2020

Independent Translator

I'm also working indipendently as a freelancer. I basically do translation of general textsm, web pages, blogs, marketing content and product descriptions, but I'm basically open to every kind of translation and ready to take action. I already managed to do some transcriptions of video content in Italian. You can find some of my projects in my Upwork profile, under the following link: https://www.upwork.com/ab/profiles/search/details/~0130f4d89a90314f17/ profile?sqp=q%3Dfrancesco%2520ragazzo&s=1044578476142100540

Armatis-LC Polska Sp. z o.o. | Oct 2018 - Jan 2019

Obsługa klienta

N/A

Buck's Rock Performing and Creative Arts Camp | Jan 2018 - Jan 2018

Ratownik WOPR

letni dla dzieci, w którym młodzież rozwija swoje pasje. Kampus znajduje się w miasteczku New Milford, w stanie Connecticut, Ameryka. Wyjazd do Ameryki pozwolił mi rozwinąć swoje umiejętności językowe w j. Angielskim, poznac amerykańską kulture oraz zwiedzić część kontynentu. Zakres obowiązków: - Odpowiedzialność za strefę basenu, urządzenia potrzebne do prawidłowego działania systemu pomp oraz osoby przebywające w basenie

Shell | Oct 2015 - Jan 2016

Specjalista ds. obsługi klienta

- Obsługa kasy fiskalnej - Obsługiwanie terminala - Obsługa klienta - Sprzedaż produktów promocyjnych i dodatkowych

A.T. Edil di Trenta Antonio | Jan 2015 - Jan 2015

Specjalista ds. administracji

Firma budowlana (wykończenia) Zakres obowiązków: - Doradca klienta - Obsługa zamówień - Składanie zamówień dla klientów - Wycena produktów

Orio Restaurant gastronomia Basca | Jan 2013 - Jan 2013

Kelner

Staż szkolny odbyty w Hiszpanii, w ramach nauki języka hiszpańskiego oraz kultury. Obowiązki: - Podanie ciepłych dań i przekąsek w stylu gastronomi baskijskiej - Utrzymanie porządku w lokalu - Przywitanie gości - Korzystanie z terminali - Przygotowanie lokalnych drinków - Posługiwanie się językiem hiszpańskim, włoskim i angielskim w sprawie porozumienia się z klientami

My Education

Take a look at my formal education

Szkoła Techniczno Gastronomiczna (I.P.S.S.A.R.) im. "A. Beltrame"
Technik gastronomi i usług gastronomicznych, Hotelarstwo i Gastronomiaw Vittorio Veneto | 2014

About Me

Francesco Ragazzo

Looking to perform active and diversified work, in which I will be able to grow professionally, use my technical and language skills. I'm a tech person with previous experience and solving problem attitude, always ready to accomplish set goals.

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