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Giancarllo Torres

Giancarllo Torres

Data Engineer

isolutions ag

Technologies

My Portfolio Highlights

My New Course

Introduction to SQL

Machine learning whisperer, taming algorithms to reveal their secrets.

My Work

Take a look at my latest work.

course

Introduction to Power BI

course

Introduction to SQL

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Coursera Data, Data, Everywhere

Coursera Ask Questions to Make Data-Driven Decisions

Coursera Prepare Data for Exploration

Microsoft Power Bi Data Analyst Associate

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

isolutions AG | Mar 2024 - Present

Data Engineer

• Collaborate with Data Warehouse Specialists and architects to design and develop efficient and scalable data pipelines using Snowflake and Azure Pipelines. • Conduct regular performance tuning and optimization of Snowflake databases to support high-volume data processing and analytics. • Extract, transform, and load (ETL/ELT) data from various sources using Azure and Snowflake, ensuring data quality, integrity, and reliability. • Work with Azure Databricks writing code in PySpark and Python to process and analyze large datasets efficiently. • Implement data integration and synchronization processes to facilitate seamless data flow across different systems. • Collaborate with data analysts and business stakeholders to understand their reporting and analytical needs, translating requirements into effective data models. • Work closely with front-end and back-end developers, as well as data analysts, to integrate data sources, define data relationships, and develop interactive dashboards and reports using Power BI. • Maintain comprehensive documentation of data pipelines, database structures, and development processes. • Utilize Azure DevOps, creating and maintaining pipelines to automate and streamline data workflows, ensuring continuous integration and delivery. • Develop and enforce data governance policies and procedures to ensure data security and compliance with industry standards. • Stay updated with the latest industry trends and technologies to continuously improve data engineering practices and tools. • Actively participate in the hiring process, including interviewing candidates, assessing technical skills, and contributing to hiring decisions to build a strong data engineering team.
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Apiux Tecnología | Apr 2023 - Mar 2024

Data Engineer

• Monitor database and pipelines performance, identify bottlenecks, and suggest improvements to enhance overall system efficiency. • Collaborate with Data Warehouse Specialists and architectures to design and develop efficient and scalable data pipelines using Snowflake and Azure Pipelines. • Extract, transform, and load (ETL / ELT) data from various sources using Azure and Snowflake, ensuring data quality, integrity, and reliability. • Implement data integration and synchronization processes to facilitate seamless data flow across different systems. • Collaborate with data analysts and business stakeholders to understand their reporting and analytical needs, translating requirements into effective data models. • Work closely with front-end, back-end developers and data analysts to integrate data sources, define data relationships, and develop interactive dashboards and reports. • Maintain comprehensive documentation of data pipelines, database structures, and development processes.

Electronic Arts (EA) | Dec 2020 - Aug 2022

Localization Audio Programmer

• Interpret data, analyze results and provide automated reports, insights, and recommendations for in game-audio coverage. • Data analysis and data visualization using Power BI, for the FIFA audio pipeline processes. • Web scrapping excerpting data from websites created on user needs. • Assist stakeholders to identify and gather game-audio coverage requirements. • Dialog post production, mixing, mastering and bug-fixing. • Recording assets management, with more than 200.000 audio files per game project. • Responsible for the final audio quality of all integrated languages required. • Responsible for programming and mapping samples to banks, contexts, events, parameters and assign design information to them. • Documenting projects.

Universal Music Group | Sep 2019 - Aug 2020

A&R Assistant

• Interpret data, analyze results and provide ongoing reports, insights, and scout recommendations for the A&R department. • Created, automated and improved new A&R and Label Management process, increasing efficiency and quality deliveries. • Organized Universal Music Portugal infrastructure documentation and operating procedures. • Developed and managed initiated projects, including costs and schedules. • Resolved conflicts and negotiated mutually beneficial agreements between parties.

Cognizant | Aug 2018 - Jul 2019

Senior Process Executive

• Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance. • Reviewing content (videos, image, text, and audio) in accordance with policies. • Classifying the typology of the content (videos, image, text and audio) in accordance with the processes and policies. • Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals.

Electronic Arts (EA) | Apr 2016 - Nov 2017

Localization Audio Engineer

• Dialog post production, mixing, mastering and bug-fixing. • Recording assets management, with more than 200.000 audio files per game project. • Responsible for the final audio quality of all integrated languages required. • Responsible for the integration of the localized audio in the game with EA internal or third party tools as well as responsible to map samples to banks, contexts, events, parameters and assign design information to them.

Aeria Games & Entertainment | Aug 2012 - Aug 2013

Senior Customer Support Analyst

• Developed and maintained a macro to improve tickets time-resolution by 83%. • Game data analysis reports based in data and player (customer) behavior. • Team training for both Spanish and Portuguese speaking agents. • Community Management for both Spanish, English and Portuguese speakers. • Customer Support for both Spanish, English and Portuguese speakers. • Game Testing and QA using bug-tracking software. • Translation and Localization for in-game and website content (both for Spanish and Portuguese updates).

Aeria Games & Entertainment | Sep 2011 - Aug 2012

Junior Customer Support Analyst

• Community Management for both Spanish, English and Portuguese speakers. • Costumer Support for both Spanish, English and Portuguese speakers. • Game Testing and QA using bug-tracking software. • Translation and Localization for in-game and website content (both for Spanish and Portuguese updates)

My Education

Take a look at my formal education

Data Modeling/Warehousing and Database Administration  · (JanuaryDataCamp | 2024
Google Data Analytics Coursera | 2023
Python Programming, Computer Programming  · (September 2022 - DecemberUdemy Alumni | 2022
Music Business Specialization, Music IndustryWorld Academy Portugal | 2019
Sound Design & Game Audio Implementation School of Video Game Audio | 2017

About Me

Giancarllo Torres

Data-driven professional with international experience in games, music, and media, as well as growing tech skills. I am a highly motivated and hard-working individual with a logical mind and a practical approach to problem solving.

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