Systems Engineer | Tata Consultancy Services October 2018 – October 2021 Worked as part of an e-commerce and a Banking Project • Developed several automated jobs for monitoring critical batch run which massively reduced the manual work. • Provided 24x7 support and out of hours support for the project as required. • Worked on process improvement initiatives. • Understand the working of each system and how they are connected to each other and apply this knowledge while troubleshooting. • Collaboratively worked with SAP, Development, Change Management and other related teams on review and analysis of functional requirements, development of test plans and test cases, resolution of reported bugs and various technical issues. • Actively participated in daily scrum meetings, sprint planning, sprint review and retrospective meetings to make the tasks done quickly and efficiently by keeping in touch with relevant stakeholders. • Managed employee training for 5 new hires offering continuous guidance and mentorship on best practices while providing constructive feedback.

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Masters in Data ScienceUniversity of Essex | 2022

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