Develop processes to maintain proper stock levels for inventory Work with IT and Project Management on the warehouse redesign and setup Help to implement new Odoo inventory management system Trained employees for proper shipping and receiving and stock processes

Tires Plus | Jul 2014 - Oct 2018

SERVICE MANAGER/Store Manager

Drive the sales of Bridgestone/Firestone tires Top sales associate on monthly basis Deliver excellent customer service and build loyalty with customer base Responsible for a shop of 7 technicians and the distribution of work performed

Gamestop, Inc. | Mar 2009 - Aug 2014

Market Training Manager

Responsible for opening of new stores within the Jacksonville/Lake City/Orange Park market areas Performed and established superior customer service and assistance Managed the closing of various store locations and was responsible for the inventory distribution to new store locations as needed Responsible for interviewing and training of externally hired store managers and sales associates Managed the daily operations of a video game hardware and software retail location, including recruiting, hiring, training, in-store marketing, loss prevention, shipping, receiving, sales, conducting inventories and payroll management Administered district conference calls during District Manager's absence Performed store to store evaluation of marketing sets, sales and product need for 21 stores Trained, developed and promoted internal associates Maintained highest ranking store within district in 2005 and 2006 Responsible for the correction of low-performing stores and for the improvement of these stores within the district and region

Ford Motor Company/Mike Shad Ford | Aug 1992 - Mar 2009

Automotive Technician/assistant Service Manager/ Warranty Administrator/technical Trainer

Conduct 100% correct vehicle repairs within a timely manner Highest overall ranking technician within company over several years for Fix It Right the First Time on Time qualifications Executed superior customer service experience Top sales associate within service department Highest ranked in customer service experience Organized and filed warranty claims to Ford Motor Co. Responsible for 20+ technicians and distribution of work within the service shop to be completed within certain timeline

My Education

Take a look at my formal education

Masters of Business Administration, MBA in Business AdministrationCapella University | 2023

Bachelor of Business Administration - BBA, Business Administration and Management, General in Business AdministrationCapella University | 2023

Zero To Mastery Academy

About Me

I have 17 years experience in the automotive industry. I also have store manager, district manager, area manager experience along with training and development of teams. As well as my Bachelors and Masters Degree in Business.

Create Your Data Portfolio for Free