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Jhoan Sebastian Rodriguez

Student

estudiante

Technologies

My Portfolio Highlights

My New Project

Investigating Netflix Movies

My New Course

Introduction to Python

My New Project

Investigating Netflix Movies

Data curator, carefully curating insights like precious artifacts.

My Work

Take a look at my latest work.

course

Data Manipulation with pandas

course

Introduction to Python

course

Intermediate Python

course

Data Manipulation with pandas

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Intermediate Python
Data Manipulation with pandas

My Work Experience

Where I've interned and worked during my career.

Hone Fitness | Oct 2023 - Present

Customer Service Specialist

Enhanced customer satisfaction by promptly addressing inquiries and resolving issues at the front desk. Maintained a welcoming environment for costumer by consistently providing friendly and efficient service. Handled customers complaints with empathy and understanding, working towards satisfactory resolutions. Streamlined check-in processes, leading to reduced wait times for guests. Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics. Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance. Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes. Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks. Managed conflict resolution among team members, fostering a positive and collaborative work environment.
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My Education

Take a look at my formal education

Associate of Science, Computer Software Technology/Technician  · (AprilPlatzi | 2024
Platzi | 2024
Fleming College | 2023
Computer EngineeringUniversidad Piloto de Colombia | 2018

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