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Madhur Lenka

Madhur Lenka

Data Science Manager

Paytm | Gurgaon, India

Technologies

My Portfolio Highlights

My New Track

Python Fundamentals

My New Course

Introduction to Python

Data navigator, guiding organizations through the sea of information.

My Work

Take a look at my latest work.

course

Data Manipulation in SQL

course

Introduction to Python

course

Intermediate Python

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Paytm | Nov 2022 - Present

Data Science Manager

• Gen AI Conversational Agent: Led Generative AI initiatives for Soundbox and Merchant Help Desk, resulting in a 30% cost reduction out of, £28m portfolio using Automated Speech Recognition (ASR) and Text to Speech (TTS) systems. • Automated Speech Recognition: Improved ASR model accuracy with speaker diarization and denoising features. • Speech Synthesis: Implemented low-latency (< 200ms) cloning model with prosody and duration prediction for Text to Speech (TTS) synthesis. • Customer Value Model: Developed feed forward neural network model for forecasting Lifetime Value (CLTV) and predicting spending patterns across various timeframes. • Skills: fairseq, wav2vec, pyannote, facebook denoiser, XTTS, fastpitch, vox converse, openai whisper, FastAPI, Tensorflow
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Mindtree | Apr 2021 - Oct 2022

Lead Data Scientist

• Web Traffic KPI Analyzer: Analysed web traffic data logs using NLP for a leading ecommerce platform. Automated the process of data collection and data table creation in BigQuery. Developed a streamlit dashboard to track health and performance related KPI trends. • Real time Outlier detection: Developed a real time alert system using an ensemble outlier detection model resulting in a saving of £2 million annually. • Outlier Detection Package: Launched ML as a Service for outlier detection as a revenue generating stream pertaining to approximately £35k yearly and £16k profit yearly (~2 Data Science FTE). • Supported HR in recruitment and led a team of 4 data scientists and data engineers. • Skills: Isolation Forest, Local Outlier Factor (LOF), Extreme Studentized Deviate (ESD), Jupyter Studio

CRIF India | Oct 2019 - Apr 2021

Senior Analyst

• Scorecard Development: Worked on various scorecard development projects which involves scoring/evaluating a contract using both traditional methods and machine learning models. • Model Development Tool: Developed a tool in pyspark to implement reject inference methodology using weighted logistic regression which reduced the need for manual intervention greatly while increasing efficiency. • Skills: Scorecard Development, Credit Risk, Bureau Reporting, Logistic Regression, XGBoost

dunnhumby | Jan 2018 - Oct 2019

Applied Data Scientist

• Customer Engagement: Developed strategies with client teams to deliver solutions, help market teams in scoping targeted marketing campaigns and creating workplans. • Loyalty Campaigns: Increased quarterly campaign redemption rates from 2% to 5% by leveraging historical data insights, significantly improving our key performance indicator. • Campaign Evaluation: Implemented rigorous A/B testing methodologies to evaluate marketing campaign effectiveness, quantifying lift and ROI to demonstrate measurable business impact and optimize resource allocation. • Skills: Retail Analytics, Customer Analytics, Recommendation System, Personalized Campaign design and Evaluation, Customer Segmentation, Clustering

Tata Consultancy Services | Sep 2015 - Oct 2017

Analyst

• QA and Business Analysis: Worked for a Healthcare client as an Analyst which required me to do requirement analysis, estimation, test design and testing using SQL. • Skills: Requirement Analysis, Estimation, Test Design, UAT, Excel

My Education

Take a look at my formal education

Bachelor of Technology (BTech) in Ceramic Sciences and EngineeringNational Institute of Technology Rourkela | 2015
Intermediate in ScienceOrissa University of Agriculture and Technology | 2010

About Me

Madhur Lenka

Seeking a challenging role leveraging AI/ML expertise in fintech or innovative sectors. Aim to lead cutting-edge projects in speech tech, NLP, and predictive modeling. Looking to drive business impact through data-driven solutions.

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