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Mihai Paun

Mihai Paun

Business Analyst - Field Analytics

PTC | Bucharest, Romania


My Portfolio Highlights

My New Course

Introduction to Python

My New Track

Data Analyst

Quantitative storyteller, captivating audiences with tales of data analysis.

My Work

Take a look at my latest work.


Introduction to Power BI


Introduction to DAX in Power BI


Introduction to Python

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Coursera Google Project Management: Foundations of Project Management

Coursera Google Data Analytics Professional Certificate

Coursera Macquarie University Excel Skills for Business Specialization

Udemy Tableau 2022 A-Z: Hands-On Tableau Training for Data Science

Udemy Tableau 20 Advanced Training: Master Tableau in Data Science

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

PTC | Jul 2023 - Present

Business Analyst | Customer Analytics


L'Oréal Romania | Oct 2022 - Jun 2023

Business Planner | Consumer Products Division (CPD)

Work closely with commercial team to ensure accuracy and consistency in forecasting based on historical data and reports, activation plans & market/client evolutions; Collaborate with sales, marketing and demand planners to obtain the best forecasts, running the sales forecast monthly meeting; Communicate objective feedback on forecast and propose adjustments to key stakeholders; Monitor Forecast Accuracy and Bias and propose forecast correction to ensure products availability and high service level; Build and maintain strong relationships with Sales, Marketing, Demand and Controlling; Propose forecast for Launches together with Marketing and Demand Planners; Manage complex data and business analyses; Analyze Sell In/Sell Out/Stock database and ensure Stock In Trade Accuracy; Maintain and develop complex reports for stakeholders in Power BI; Prepare and present monthly sales performance by channel and categories.
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Deloitte Consulting Romania | Jun 2022 - Oct 2022

Associate 3 | Value Creation Services | Financial Advisory Department

Provided support for Commercial Due Diligence, Operational Due Diligence, Cash and Working Capital Optimization, Independent Business Review and developed various Tableau visualizations/reports.

Huawei Consumer BG European Contract Fulfillment Share Center | Jan 2020 - Jan 2022

Country Group Leader (Germany) | Channel Incentives Business Unit

Provided value-added services for the team and overall organization by conducting training, process streamlining and improvement, identifying and solving potential risks, errors, and problems in the daily work; Effectively coordinated the work volume and managed the backup system within a team of 6 members to ensure the smooth running of all daily processes while driving the team to achieve all the KPIs; Improved KPIs by implementing Power BI and Excel templates and automatizations (Macro & VBA), resulting in a reduction in settlement cycle from 65 days to 27 days across all customers, a reduction in rejection rate from 10% to less than 3%, and an increase in business coverage from 75% to more than 95%; Organized regular communication meetings with the country, analyzed and reported business operation results; Timely identified, monitored, and managed the potential operational risks in order to minimize the negative impacts within the organization by offering performance driving solutions; Organized the process updating based on the actual business situation while offering optimization schemes and pushing their execution towards process standardization across customers; Empowered team members to focus on tasks in any situation by providing capability improvement training (MS Excel, process knowledge, etc.) and assisting during regular work capability enablement; Held extensive training that targeted process improvements and system implementations applicable in other countries (France & Nordics) and departments (PO & Billing); Communicated regularly, openly, and effectively with team members while maintaining a positive work environment through regular online team-building activities, trust-building, and resolving disputes and conflicts within the team.

Huawei Consumer BG European Contract Fulfillment Share Center | Jan 2019 - Dec 2019

Business Specialist (Germany) | Channel Incentives Business Unit

Responsible for day to day business processes (Rebate, Price Protection, Temporary Incentives & Joint Marketing) including budget reservation and adjustment, settlement amount calculation, system submission, and customer reconciliation for several customers under Deutsche Telekom Group; Requested necessary supporting documentation from customers or Huawei local partners in order to offer incentives according to the agreed contractual terms or short term offers; Verified related supporting documentation and ensured accuracy of all contractual terms while recording and reporting any fraud attempt; Calculated and operated in Huawei’s internal systems, the Channel Incentives provided in an “After Sales” manner to its customers; Developed process improvements to enhance business efficiency and effectiveness which materialized in a reduction of the settlement cycle from more than 60 days to less than 27 days.

Accenture | Apr 2018 - May 2018

General Accounting Ops Associate | R2R Department

Processed internal accounting documents (corrections, reclassifications, accruals, purchase orders, etc.) while employing the full potential of the MS Excel application; Supported the accounting transactions process to ensure that the KPIs related to the month-end closing activities were achieved within the established time frame; Communicated with the client (including other internal departments) and other external parties concerning processed activities while using both English and Spanish language skills.

Accenture | Jul 2017 - Mar 2018

Transaction Processing Associate | P2P Department

Controlled the booking of the documents processed in order to assure accuracy; Recorded outstanding issues and their corresponding solutions while regularly updating processes and procedures; Developed good client relationships by employing all the available communication methods in both English and French languages; Processed accounts payable invoices and internal accounting documents (corrections, reclassification, etc.) while clearing out all outstanding invoices pending more than 30 days; Implemented, documented, and trained team members in a new SAP environment, making day-to-day business processes much easier to manage; Trained new employees on the process principles and company procedures, Excel, Access and SQL; Provided training and support in the offshoring process to India.

My Education

Take a look at my formal education

Master in Entrepreneurship and Business Administration in English (MEBA)The Bucharest University of Economic Studies (ASE) | 2018
Bachelor in Business Administration in EnglishThe Bucharest University of Economic Studies (ASE) | 2016

About Me

Mihai Paun

Analytical in my approach, with meticulous attention to detail and a dedication to accuracy, I've been handling various projects in the past 5 years, mostly in the financial domain with significant exposure to Information Technology and Big Data.

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