- Maintained consistently high levels of data accuracy while significantly improving the efficiency of health information management processes, ultimately contributing to better patient care outcomes and cost savings for the organization. - Achieved and maintained 100% compliance with healthcare regulations, including HIPAA, by leading a dedicated team conducting regular audits, rigorous staff training, and implementing robust security protocols.

Hyatt Regency | Mar 2013 - Aug 2023

Valet Attendant

- Maintained a 95% or higher customer satisfaction rating, as assessed through feedback surveys, by consistently providing friendly and helpful service. - Assisted an average of 20 guests daily with luggage and other special requests, contributing to improved overall guest experience and positive online reviews.

AdventHealth | Jul 2021 - May 2022

HIM Document Imaging Specialist

N/A

AdventHealth | Aug 2020 - Jun 2021

Nutritional Services Attendant

- Prepared and delivered an average of 60 specialized meals per shift, ensuring patient adherence to dietary restrictions and preferences. - Achieved a 98% patient satisfaction rate through effective communication and accommodating dietary requests, resulting in positive feedback and improved meal experiences.

West Orange Speech Pathologist | Jun 2017 - Aug 2017

Health Information Specialist Intern

• Completed release of information as needed or requested • Collected, verified, and maintained customer insurance information, including authorizations and referrals • Assign CPT codes to diagnoses and procedures from documented information in the medical record

My Education

Take a look at my formal education

Graduate Certificate in Six Sigma Black BeltSouthern New Hampshire University | 2024

Master's degree in Health Care Informatics University of Central Florida | 2023

Bachelor of Applied Science in Health Services AdministrationUniversity of Central Florida | 2021

Associate of Science in Health Information Management Seminole State College of Florida | 2017

About Me

I am passionate about the intricacies of data and driven by a relentless pursuit of knowledge. I am constantly exploring new avenues to harness the power of information and unlock its potential to drive innovation and understanding.

Create Your Data Portfolio for Free