Work under Life Sciences Domain for the client - Johnson and Johnson. Primarily work on manipulating, importing and cleaning data from the request raised on SharePoint by the client and uploading the same on IBM Planning Analytics powered by TM1 and IBM COGNOS TM1 Web. Slice reports, snapshots, and active form reports. Create private TM1 cube views. Maintain cubes and data in the backend; extract, transform and load (ETL) data in TM1. Create data visualization and dashboards in TM1 web. Engage in TM1 Architect and TM1 perspective uploads and services requests. Apportionment run, equalization run, phasing method configuration, reconciliation of dashboards, override of Standard costs, TM1 to Bravo/ TM1 Target to Recon. Additionally work on automating TM1 uploads using Python and SQL. Moreover, I handle creating and updating Tableau dashboard for the Financial Business Planning cycle. And daily status report creation using Power BI. As a Specialist of the TM1 planning project for the regions North America, Canada, ASPAC and EMEA my work also includes the review of the data uploads performed by other associates. Handle the escalated upload requests.

Tata Consultancy Services | Aug 2019 - Jul 2021

Process Associate

Worked on PricewaterhoursCoopers (PwC) - US project in TCS on applications support as a part of the internal firm services(IFS). Dealt with issues related to workflow creation in visual analytics platforms such as Tableau and Power BI. Created dashboards, build and customize visualizations in Tableau and Power BI. Worked with engagement leaders on Google Analytics to track engagement team members' interaction on PwC internal webpages. Use of Lotus Notes and Master data management (MDM) as data warehouse in order to generate reports and raw data by running SQL queries. Also use MySQL or PostgreSQL to retrieve accounts payable and accounts receivable bill(s) from GFS BI database. Moreover, worked on SAP UDP with R3 architecture to run reports, check profiles and associated roles related to the assistance in ERP tools, generated various data related to timesheet analysis report or incurred expense analysis report. This was mainly to analyze the data in Excel or spreadsheets. Provided assistance in troubleshooting and usage of Global Finance System software. Assisted in creating client in Salesforce as well as in answering financial queries related to the line of service (Advisory/Assurance/ Taxation). Documentation of each issue using Service Now ticketing tool to create Incident and service requests. Generated Dashboards in ServiceNow to enable performance analytics.

Bundl Technologies Private Limited | May 2018 - Jul 2019

Executive - Customer Delight

Worked for Swiggy Application - Food Delivery Service. Excellent customer service and good communication skills with the ability to provide solutions to the customers' problems. Assisted application users with app related issues i.e., troubleshooting the app, app functionality, etc. Used the Order Management System (OMS) in order to track and manage Swiggy orders of the customers and also the documentation of the queries or issues in the same. Use of Microsoft Excel in order to prepare the customers' interaction data. Assisted customers in placing the orders on the app. Also responsible to provide them compensations in the terms of adequate refund, replacement or coupon(s) if in case they faced issues with the delivery. Moreover, worked in escalation team and also act as the off-role subject matter expert (SME).

My Education

Take a look at my formal education

Bachelor's degree, Mechanical EngineeringChrist University, Bangalore | 2018

About Me

I'm strong operations and detail-oriented professional with interpersonal and creative analytical thinking skills. I get fascinated by discover causes behind actions and reactions. Thus learning about science behind the generation of data excites me.

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