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VIDEESH REDDY GARLAPATI

VIDEESH REDDY GARLAPATI

Founder

Sigmint

Technologies

My Portfolio Highlights

My New Course

Introduction to SQL

My New Course

Introduction to SQL

Data virtuoso, orchestrating symphonies of information.

My Work

Take a look at my latest work.

course

Introduction to Power BI

course

Introduction to SQL

course

Introduction to R

course

Introduction to Power BI

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL
Introduction to Power BI
Introduction to R
Intermediate SQL

My Work Experience

Where I've interned and worked during my career.

Accure Inc - Hyperion Technologies LLC | Jan 2023 - Jul 2023

ML Engineer/ML Product Owner

Developed and fine-tuned a GPT model using transfer learning techniques for the customer support domain. • Conducted exploratory data analysis on large datasets and designed data preprocessing pipelines to prepare data for model training. • Led a team of data scientists in fine-tuning a pre-trained Generative Pre-trained Transformer (GPT) model to cater to specific customer support queries and interactions. • Successfully integrated the GPT model with the existing customer support platform, resulting in a 40% reduction in average response time and a 25% increase in customer satisfaction. • Defined and prioritized features for the ML-based system, balancing technical feasibility, customer impact, and business objectives. • Gathered and preprocessed a large dataset of customer support interactions for training the model. • Integrated the instruction system into Accure Momentum’s customer support platform. • Conducted thorough evaluation and testing of the system, optimizing for accuracy and customer satisfaction. • Continuously refined the model's performance and accuracy over time by utilizing the Agile methodology to streamline the development process. • Implemented various NLP techniques like tokenizing, encoding & decoding, for preprocessing the data and the transformer architecture’s attention mechanisms for the model improvement. • Experimented system level training by leveraging quantization techniques to train the LLM in system and google collab.
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Sigmint Private Limited (Sigmint) | Jan 2019 - Dec 2021

Sr Product Manager- Data Science

System integrated Gateway Matrix Information and Network Technology (SIGMINT). "SIGMINT Platform" Involved in developing integrated platform fintech product that cater to banking, education, retail and eCommerce, and health. Played a significant role in developing and implementing strategies for product development and managing operations. Orchestrated and built products from the idea to the launch stage by managing timelines and resources. Familiarity with agile development methodology to ensure that product development is iterative, incremental, and customer-focused. Leading the development of AI-driven products for retail and supply chain management, and ensuring that they meet customer needs and exceed expectations. Worked closely with the data science team to develop machine learning models and algorithms to improve the product's predictive capabilities. Coordinated between stakeholders by organizing product meetings across teams. Conceptualized product roadmaps of new features to achieve product goals and metrics. Worked with engineering teams to integrate AI models and algorithms like demand forecasting, pricing optimization and customer segmentation into production systems. Collaborated with cross-functional teams to define product requirements, prioritize features, and ensure successful product launches. Developing user stories, product requirements documents, and other product-related materials to communicate product vision and requirements to engineering and design teams. Conducting data analysis and visualization using SQL, Python, and Tableau to inform product decisions and identify opportunities for improvement. Experience with project management tools such as JIRA and Trello to track and manage product development timelines, resource allocation, and budgets. Developed product documentation by defining use cases and specifications to communicate and align key components of products.

DTDC Express Limited | Sep 2018 - Dec 2018

Project Analyst - Logistics operations

• Developed and implemented new processes, procedures, and technologies to optimize logistics operations. • Conducted data-driven studies to identify opportunities for cost reduction, process improvement, and operational efficiency in the logistics network. • Coordinated and contributed to special projects such as building a supply chain for e-commerce. • Utilized data visualization tools to effectively communicate insights and findings to stakeholders. • Conducted root cause analysis and provided recommendations to address logistics challenges and improve supply chain performance. • Implemented data quality checks and ensured data integrity for accurate analysis and modeling. • Identified and mitigated project risks, issues, and dependencies in collaboration with stakeholders to ensure project timelines. • Coordinated with vendors and third-party logistics providers to ensure timely delivery and quality service and material handling by using SAP. • Identified automation and digitalization opportunities in logistics to enhance efficiency and streamline processes. • Developed and delivered training and documentation for end-users to ensure the smooth adoption of new tools and processes.

Hyperion Technologies LLC | Jun 2016 - Aug 2018

Information Technology Operations Manager

• Provided technical expertise and guidance to clients on various operational areas, including supply chain management, process improvement, and cost reduction. • Coordinated with cross-functional teams to gather business requirements and translate them into technical specifications, ensuring the successful delivery of software products and operational solutions. • Overseeing the day-to-day operations of the software, including software development, testing, deployment, and support. • Implemented the Agile software development method to ensure that software products were delivered on time, within budget, and to the desired level of quality. • Analysed client business processes and identified opportunities for improvement with technology and automation. • Developed and implemented operational strategies aligned with client objectives. • Translated the company vision into specific solutions by orchestrating supply chain and human resources product for internal usage and increased revenue by 30%. • Developed and implemented continuous improvement programs and change management strategies to ensure that operational processes remained efficient and successfully adopted by client personnel. • Staying up to date with emerging technologies and trends in operations management to ensure that clients remained competitive. • Provided training on operational tools and methodologies to the clients and mentored team members to ensure successful service delivery.

Cloudmasty LLC | Aug 2014 - May 2017

Co-Founder and Product Head

World's largest Music search engine and streaming application with lyrics and in app Video streaming. SaaS application for Retail outlets. • Played a major role in launching an innovative music streaming platform. • Involved in developing SaaS products for retail and e-commerce and handled independent WordPress projects. • Established and optimized business policies to maintain consistency and high-quality standards across music streaming platform operations. • Coordinated the activities required to bring the product to market, including hiring, aligning teams, and bridging gaps between different functions. • Developing and managing the product roadmap and strategy for the music streaming platform, including identifying new features, assessing market needs, and managing the product lifecycle • Collaborated with cross-functional teams, including engineering, design, and content, to ensure the successful execution of product development plans • Conducted user research and analyzed data to inform product decisions, identify user pain points, and optimize the user experience. • Identifying and tracking key performance metrics, such as user engagement, and retention to monitor product success and make data-driven decisions. • Managing the product backlog, prioritizing features, and ensuring timely delivery of product releases. • Utilizing agile methodologies to manage product development processes and ensure efficient and effective delivery of product releases • Collaborated with the engineering team to define technical requirements and ensure the scalability and maintainability of the platform. • Utilizing project management tools, to track project progress and ensure timely delivery of product releases. • Utilizing analytics tools, such as Google Analytics to analyze user behavior and identify opportunities for product improvement and growth.

My Education

Take a look at my formal education

Master of Science in Data Analytics EngineeringGeorge Mason University - College of Engineering and Computing | 2023
Master of Business Administration in Retail and Supply Chain ManagementIBMR International Business School, University of Mysore | 2019
Bachelor of Technology in Mechanical EngineeringJawaharlal Nehru Technological University, Hyderabad | 2016

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