Worked seasonally over the summers at various royal collection sites such as Buckingham Palace, Buckingham Palace Gardens, The Queen's Gallery, The Royal Mews, Windsor Castle & Clarence House. • Delivered high quality customer service to over 5,000 British and Foreign tourists daily which taught me how to be inclusive and adaptive to different cultures and nationalities. • Worked proactively in high pressure situations both in a team and alone to meet demands in a continuously changing environment. • Consistently created solutions when dealing with issues or complaints visitors had alongside answering queries. • Demonstrated leadership by communicating with the operations team to discuss changes to the daily timetable to maximise efficiency, which was then implemented. • Provided training by taking initiative and motivating around 10 new staff ensuring they were fully compliant with company policy and expected levels of service demonstrating that I am a reliable and trustworthy leader.

N/A | Mar 2019 - May 2021

Full Time Carer

Undertook full time caring responsibilities alongside my studies. • Managed and followed daily schedules as well as arranging and attended appointments while liaising with others to ensure all the appropriate care was maintained. • Assisted in daily grooming, feeding, and washing as well as monitoring their blood sugar levels regularly alongside administering medication and insulin to ensure they remained in good health. • Advocating for them ensuring all the necessary care is in place and raising any concerns to be resolved.

Chestnut Lodge Care Home | Nov 2015 - Jan 2017

Activities Coordinator

As an activities coordinator, my main responsibility was to plan activities in which the service users would partake in. • Ensured that individuals were taking part in the activities, whilst adapting and making sure they were accessible to all. Successful in hosting ranges of activities which were thoroughly enjoyed and continued on a weekly basis. • Built rapport, provided emotional support, and had meaningful interactions with residents whilst catering activities towards their desires and revamping or adapting if they had complaints which allowed me to be adaptable and enhance my problem-solving skills. • Partook in caring for residents such as helping feed and change those who were struggling and developed trusting, respectful relationships through working conscientiously and compassionately.

My Education

Take a look at my formal education

Data AnalyticsCambridge Spark | 2022

Bachelor of Social Sciences, CriminologyKingston University | 2022

Ealing, Hammersmith & West London College | 2017

About Me

I am a highly motivated graduate with a passion for the data and technology industry. I enjoy taking on new challenges and relish opportunities to learn to develop the key skills necessary to to start a career in data analytics.

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