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Shama Zamisa

Shama Zamisa

Junior BI Analyst

AdventureWorks

Technologies

My Portfolio Highlights

My New Course

Introduction to Power BI

My New Track

Data Analyst

My New Course

Case Study: Analyzing Customer Churn in Power BI

Data gardener, nurturing insights to bloom and thrive in the data ecosystem.

My Work

Take a look at my latest work.

course

Introduction to Power BI

course

Data Visualization in Power BI

course

Introduction to DAX in Power BI

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Microsoft Microsoft Power BI Data Analyst Associate (PL-300)

Microsoft Microsoft Certified: Dynamics 365 Fundamentals

Microsoft Microsoft Certified: Azure Data Fundamentals

Microsoft Microsoft Certified: Azure Fundamentals

Scrum Alliance Certified Scrum Professional®-ScrumMaster

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Capitec | Jan 2019 - Sep 2022

Consultant

Achieved and exceeded predetermined targets by leveraging existing clients and generating new leads, contributing to the growth of the business unit. Maintained detailed records in CRM systems, providing reliable sales statistics and ensuring data integrity. Conducted market research to identify trends and new business opportunities, enhancing competitive edge. Collaborated with team members to implement process improvements, increasing sales performance and customer satisfaction. Maintained detailed records of customer interactions in CRM systems, ensuring seamless transition of qualified leads.
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Capitec | Feb 2018 - Jan 2019

Client Service Champion

First point of contact between team and clients The identification, removal or escalation of impediments that impact client services and team effectiveness Understand client queries and directing them to the relevant department Empowering clients with bank related information Giving weekly feedback to team regarding service related problems as well as potential improvements for the following week

About Me

Shama Zamisa

I'm a Microsoft-certified aspiring Business Intelligence Analyst with a background in banking and a passion for transforming raw data into meaningful business insights. With certifications in Microsoft Power BI (PL-300), Azure Fundamentals (AZ-900),

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