• Developed data models and automated dashboards in Tableau to track performance metrics such as customer acquisition rates, retention rates, and revenue, helping identify areas to optimize operations. • Developed custom algorithms to discover unstructured and hidden data relationships in order to identify profitable opportunities and decrease associated risks. Aggregated data sources from internal and external sources, constructed detailed data visualizations using SQL and Python to identify meaningful patterns. • Reduced costs associated with customer acquisition by 15%, increased customer retention rate by 22% and increased revenue by 18%.

St. Cloud State University | Mar 2020 - Present

Lead Audio Visual Technician

• Installed, tested, and maintained audio and visual equipment, providing technical solutions for both small and large events resulting in 100% satisfaction rating by customers. • Performed audio and video cable runs, operated complex sound systems including sound boards and PA systems, provided sound engineering for live events and addresses trouble-shooting and repair needs, ensuring optimal functioning of equipment. • Cut response time on equipment issues by 70% and reduced setup/teardown time by 40%, resulting in 10% overall decrease in event costs.

My Education

Take a look at my formal education

Bachelor of Applied Science - BASc in Information SystemsSt. Cloud State University | 2022

Bachelor of Applied Science - BASc in Mechanical EngineeringUniversity of Mount Union | 2019

International Baccalaureate Diploma Programme in Physics and MathHaileybury Rendall School | 2018

About Me

I am a recent graduate of Saint Cloud State University with Bachelors in Information Systems and I have a strong interest in data analysis.

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