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Vusamozi Mpofu

Vusamozi Mpofu

Unemployed

Botho University

Technologies

My Portfolio Highlights

My New Course

Introduction to Power BI

Champion of data integrity, ensuring accuracy in the age of information overload.

My Work

Take a look at my latest work.

course

Introduction to Power BI

course

Introduction to Data Literacy

course

Introduction to Data

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Botho University | Oct 2022 - Sep 2024

Information Technology Developer

Software and Applications Developer, General Support, Database Administrator, Information Security, Powerbi Developing Power Bi Reports Data Analyst Developing Websites and Web Portals using SharePoint Developing Business Reporting, analytics and decision support reports using Tableau Creating Reports using Microsoft Report Builder Configuring and Managing Enterprise Resource Planning (ERP) Systems Database Administration taking daily backups and restoring Making sure that database has sufficient space through automated maintenance plan Provide support for Management Information System for student Creating Windows and Web Applications Creating Crystal Reports Provide support to Customer Relationship Management (CRM) Talisma users for technical issues and training new users to the system Troubleshoot Microsoft Dynamics GP 13, Microsoft Dynamics GP 16 users’ technical issues by re-creating the problem and escalating it to the Microsoft Dynamics GP 13, Microsoft Dynamics GP 16 support USA Providing support to Sage ESS, Sage HR Premier and Sage VIP Develop programs that help in generating students reports Automated using Microsoft Report Builder, VB.Net, ASP.Net and SQL Analyse and designed new systems and applications. Improved productivity by implementing new systems for processing applications and communicating between departments. Delivered production-level code to support applications. Lead process-improvement focus groups as part of the University initiative to achieve functional design within its user systems. Provided informational input into the development plans for applications, programs, and systems. Introduced enhanced IT dispatch and ticket response policies to shorten response times and increase support satisfaction.
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Ministry of Health Botswana | Apr 2022 - Oct 2022

Assistant Health Officer

Responsible for accurate and timely entry of COVID 19 information related to vaccine. ● Entering patient data from various sources into the electronic health record systems (DHIS2) ● General Support ● Data Capturing ● Generating Daily, Weekly, Quarterly and Yearly Summary Reports

University of Botswana_official | Feb 2022 - Apr 2022

Laboratory Demonstrator

To assist/give guidance, where required, to students who are carrying out practical exercises etc Responsible for the day-to-day operation of the laboratory Where required, provide feedback on student performance and any issues arising in the course of the demonstration, to the course organizer/work supervisor Maintain student attendance records.

Ministry of Health And Wellness Botswana | Jul 2021 - Jan 2022

Data Clerk

Entering data into a health information system (dhis), maintaining electronic records and logs, running reports (Covid-19), Responsible for accurate and timely data entry from different health post in the North-West Chobe region. Entering customer and account data from source documents within time limits. Compiling, verifying accuracy and sorting information to prepare source data for computer entry. Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output.

University of Botswana_official | Oct 2020 - May 2021

Teaching Assistant

Invigilating Marking Teaching Assist lecturers of Computer Science Courses Facilitate the learning process of Computer Science Students Assist academic staff with teaching activities in the respective subjects Mark laboratory reports Conduct tutorials

Botho University | Jun 2014 - Feb 2018

Developer

• ERP Systems • Database Administration taking daily backups and restoring • CampusNexus Student (Talisma) • Creating Windows and Web Applications • Creating Crystal Reports • CampusNexus CRM (Talisma) • Provide support to Customer Relationship Management (CRM) Talisma users for technical issues and training new users to the system • Troubleshoot Customer Relationship Management (CRM) Talisma users’ technical issues by re-creating the problem and escalating it to the Customer Relationship Management (CRM) Talisma support India • Provide support to Microsoft Dynamics GP users for technical issues and maintaining user accounts • Troubleshoot Microsoft Dynamics GP 13, Microsoft Dynamics GP 16 users’ technical issues by re-creating the problem and escalating it to the Microsoft Dynamics GP 13, Microsoft Dynamics GP 16 support USA • Provide support to CampusNexus Student users’ technical issues as well as maintaining the users’ accounts • Configure CampusNexus Portals (Student and Faculty) for campus management • Smart Exams for managing examination • Providing support to Sage ESS, Sage HR Premier and Sage VIP • Providing support to Blackboard • Develop programs that help in generating students reports Automated using VB.Net, ASP.Net and SQL

Botho University | Jun 2014 - May 2015

Junior IT Officer ERP Systems

* ERP Systems * CampusVue * Creating Windows and Web Applications * Creating Crystal Reports * CRM (Talisma) * Provide support to Customer Relationship Management (CRM) Talisma users for technical issues and training new users to the system * Troubleshoot Customer Relationship Management (CRM) Talisma users’ technical issues by re-creating the problem and escalating it to the Customer Relationship Management (CRM) Talisma support India * Provide support to Microsoft Dynamics GP users for technical issues and maintaining user accounts * Troubleshoot Microsoft Dynamics GP 13 users’ technical issues by re- creating the problem and escalating it to the Microsoft Dynamics GP 13 support USA * Provide support to CampusVue users’ technical issues as well as maintaining the users’ accounts * Configure CampusVue Portals(Student and Faculty) for campus management * Develop programs that help in generating students reports Automated using VB.Net, ASP.Net and SQL

Benchmark Email | Apr 2013 - Mar 2014

Technical Support

* Providing support to International and Indian Clients for Technical Issues as well as maintaining Clients accounts. * Testing and Editing of HTML templates * Web Development with HTML & CSS. * Troubleshoot clients’ technical issues by re-creating problem and escalating it to the programming team if necessary * Handling Technical issues of local and overseas clients * Handling back end processes. * Maintaining data or Opt-In proof provided by clients during Email List approval process. * Reviewing Email Campaign content & checking for restricted content * Work on Email Campaigns, Event Campaigns, Autoresponders

Benchmark Email | Apr 2013 - Mar 2014

Technical Support Executive

* Providing support to International and Indian Clients for Technical Issues as well as maintaining Clients accounts. * Testing and Editing of HTML templates * Web Development with HTML & CSS. * Troubleshoot clients’ technical issues by re-creating problem and escalating it to the programming team if necessary * Handling Technical issues of local and overseas clients * Handling back end processes. * Maintaining data or Opt-In proof provided by clients during Email List approval process. * Reviewing Email Campaign content & checking for restricted content * Work on Email Campaigns, Event Campaigns, Autoresponders

Supply Chain Management System(SCMS) | Nov 2012 - Mar 2013

Software Programmer

Develop programs that help in generating monthly and yearly reports Automated using VB.Net and SQL

Digital Treasure | Jun 2012 - Oct 2012

Software Developer

Developing Websites

NIIT Botswana/ Botho College | Feb 2008 - May 2012

Student

Class Representative School Ambassador Face of Botho

Ativio Botswana | Jan 2011 - May 2011

Database Developer

Creating and managing database using My SQL

My Education

Take a look at my formal education

Masters in Computer Management Systems, Computer Software EngineeringBotho University | 2018
Year; BSc (Hons), Computer Software EngineeringThe Open University | 2012
BSc (Hons) Computing and its Practices, Software EnginneringNIIT/Botho College | 2011
Honors Diploma; Diploma, Information Technology and Business; IT (Software Engineering)NIIT (Botho College) | 2010

About Me

Vusamozi Mpofu

I am seeking an opportunity to develop further in data science, either through a job, internship, or structured learning. I’m drawn to this field because it combines analytical thinking with practical impact

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