In this role, I directed operations to create a globalized training program for a wide range of products. I strengthened relationships with key stakeholders across several business units. I also defined the target audience for each program, developed curriculum, and drove project progression. ● Spearheaded high-level project to create comprehensive training series for acquisition’s sales staff (over 6K learners) which enabled new team to integrate into Adobe’s workflows. - Earned commendation enabling Adobe global sales ecosystem to integrate new solution sales team in one quarter when average was 18 months. ● Reduced time spent on rostering learners from two weeks to one day by leading initiative to automate rostering process for global training programs.

Adobe | Jul 2020 - Nov 2020

Program Analyst

Upon transitioning to a full-time Program Analyst, I supervised a wide range of tasks to support sales enablement. My main remit was to design experiments showcasing the results and practicality of enablement. I also created a comprehensive measurement framework, reporting, and dashboards that evaluated the performance of internal and external customer training. ● Positioned internal stakeholders for success by delivering insights that improved product training, including curriculum development and training delivery. ● Enabled senior leaders to make more insight-driven decisions by creating monthly newsletter sharing business intelligence while also socializing data tracking impact of enablement on sales.

UNC Kenan-Flagler Business School | Jul 2018 - May 2020

Graduate Student

N/A

Adobe | May 2019 - Aug 2019

Program Analyst Intern

As an intern, I guided the design of an analysis plan and defined KPIs to measure and track the impact of product training on customer behaviour. I also executed projects to improve our decision-making regarding the training roadmap and strategy. ● Enhanced existing curriculum development process by creating scorecard that prioritized content development which was estimated to improve time to decision by 50%.

Tredence Inc. | Jun 2016 - Apr 2018

Associate Manager

During my time with Tredence Analytics, I led three staff who were responsible for identifying potential sellers for a leading heavy equipment auctioneer. I coached and trained my team to profile existing sellers and create a targeted hierarchy. ● Grew OEM client’s sales call conversion ratio from 13% to 44% as well as overall sales effectiveness by analyzing client’s customer base which identified and prioritized new leads. ● Innovated fresh sales strategy by conducting robust click-stream data analysis which produced 8x more leads for sales pursuits, 15% growth in sellers, and 10% boost to incremental revenue. ● Coordinated with software solutions team to build-out visual tool that enabled sales reps to penetrate previously unknown markets which delivered $1M+ in (forecasted) revenue over six months. ● Received promotion from Sr. Business Analyst to Associate Manager for effectively leading three team members to determine impact of macroeconomic variables on client’s business and craft statistical models which enabled leadership to forecast revenue with 90% accuracy. ● Made critical contributions towards driving 27% YoY sales growth by collaborating with Sales and Consulting team to design strategic and tactical framework that delivered actionable guidance to client leadership.

EXL | Jun 2014 - May 2016

Senior Business Analyst

Earlier in my career, I gathered and analyzed business-critical data for various enterprise projects. The role involved close collaboration with our business team to generate insights and develop BI reports. ● Delivered impactful leadership to team of two that built logistic regression models for client risk team which identified fraudulent transactions with 99% accuracy and saved $5M+ in fines by estimating potential loss through compliance. ● Earned promotion from Business Analyst into Senior Business Analyst in recognition for enabling senior leaders to make well-informed, data-driven decisions by providing in-depth analyses. ● Reduced client’s funnel drop-off rate by 60% upon leading analysis of website that identified opportunities to address and eliminate pain points from customer journey.

My Education

Take a look at my formal education

Master of Business Administration - MBA UNC Kenan-Flagler Business School | 2020

Bachelor's degree, Instrumentation and ControlNational Institute of Technology, Tiruchirappalli | 2014

About Me

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