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Zan Rathore

Zan Rathore

Senior Consultant

CGI | Toronto

Technologies

My Portfolio Highlights

My New Track

Data Visualization

My New Course

Introduction to Python

My New Track

Data Visualization

AI aficionado, dancing with algorithms in the realm of possibilities.

My Work

Take a look at my latest work.

course

Introduction to Power BI

course

Introduction to R

course

Introduction to Python

course

Introduction to Power BI

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

LinkedIn Docker Foundations Professional Certificate

Google Cloud Digital Leader Certification

Microsoft Microsoft Certified: Azure AI Fundamentals

Microsoft Microsoft Certified: Azure AI Engineer Associate

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Introduction to Power BI
Introduction to R
Understanding Prompt Engineering

My Work Experience

Where I've interned and worked during my career.

CGI | Oct 2022 - Present

Senior Consultant

-Responsible for monitoring UAT and Production environments in Linux for multiple clients while ensuring that production support requests consistently meet customer requirements. Triaging incidents with clients and product teams on a day-to-day basis. -Received CIS Impact Award as part of the team responsible for the Financial Wellness Transition Project
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TD | Oct 2017 - Dec 2022

Senior Team Lead

-Overseeing a team of 8-12 direct reports -Batch monitoring and execution of all critical applications through CA-7 and AutoSys, ensuring SLA’s are met and exceptions are addressed. -Leading & coordinating any P3 Incidents bridges. -Counted on for knowledge during any P1/P2 incidents, working with the TD Major Incident Team where required. -Responsible for escalating any major issues or challenges to the Manager of IT Operations. -Responsible for providing subject matter expertise and procedural guidance to the team -Accountable for overseeing the training and development of new employees. -Monitoring the schedules and resolving exceptions of all File Transmission across various platforms such as Tibco, Connect Direct, TCP/IP and FTP. -Oversee and approve the teams execution of Incident and Change Management tasks as well as enterprise surveillance of the associated components in these environments -Ensure incidents are resolved promptly mitigating impact to TD Bank.

TD | Mar 2014 - Oct 2017

Senior IT Operations Analyst

-Responsible for providing frontline monitoring and support of TD Bank's critical infrastructures (including mainframe and distributed environments), monitoring of critical batch application processing, File Transmissions, across Canadian and U.S Business lines. -Ensuring incidents are resolved promptly mitigating impact to TD Bank. -Leading & coordinating P4 and some P3 incident bridges if required. -Communicating to the Operations Analyst IV for any issue that may escalate to impacting incidents. -Monitoring the schedules and resolving exceptions of all File Transmission across various platforms such as Tibco, Connect Direct, TCP/IP and FTP.

TD | Oct 2010 - Mar 2014

IT Operations Analyst

-Responsible for providing frontline monitoring and support of TD Bank's critical infrastructures(including mainframe and distributed environments), monitoring of critical batch application processing, File Transmissions, across Canadian and U.S Business lines. -Ensuring incidents are resolved promptly mitigating impact to TD Bank. -Communicating to the Operations Analyst III for any issue that may escalate to impacting incidents. -Good understanding and working knowledge of some of the critical tools and systems used within the teams. -Batch monitoring and execution of all critical applications through CA-7, AutoSys, and Control-M, ensuring SLA’s are met and exceptions are addressed. -Monitoring the schedules and resolving exceptions of all File Transmission across various platforms such as Tibco, Connect Direct, TCP/IP and FTP.

My Education

Take a look at my formal education

Bachelor of Science, PsychologyUniversity of Toronto Scarborough | 2010

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