@CSSF : Business strategy project manager. @Swiss Life : Risk assessment & IT audit Lead. @BGL BNPP: Project Manager: New Datahub set up Project Manager: Regulation Reporting for ESG KPIs Project Manager/BA: AML /CFT rules implementation in digital environment

Halian Europe | Feb 2022 - May 2022

Information Technology Project Manager - EIB (Consultant)

N/A

Halian Europe | Feb 2021 - Jan 2022

Senior Process & Operations Manager - European Commission (Consultant)

N/A

Neurones IT Asia | Mar 2020 - Dec 2020

Global Service Delivery Manager - for Louis Vuitton

Responsible for the support and service level of IT infrastructure, middleware, and application. Manage a team of 32 people in singapore. Service Integration and Management with 3rd parties or other organizations in different regions. Budget Control of the Operational layer and new projects.

NTT Ltd. | May 2019 - Mar 2020

Director Project Management

Direct and manage the evolution of all projects in the PMO portfolio Manage governance process: Pre Sales and Delivery Develop business relationship with customer to build partnership in their IT roadmaps. Coaching, managing, supervising Project Managers and Technical Architects Supervising Digital Solutions proposals: Delivery process, budget, change management. Supporting business strategy to implement best go-to market actions.

NTT Ltd. | Oct 2017 - Mar 2020

Senior Project Manager

Strategic Project Manager for VIP clients in Financial Industry Manufacturing Industry to deliver Private Cloud, SD WAN, Datacenter Hosting, Network infrastructure, Security Solution and Office365 along Asia countries.

Zurich Insurance Company Ltd | Oct 2015 - Sep 2017

Head of Service Management - Business Applications

Ensure Availability of SaaS ECM (Enterprise content management / documents management) Reporting to C-Level periodically Budgeting Service Cost Managing a pool of Senior Service Manager Ensuring compliance of the critical business application according to financial industry standards

HCL Technologies | Sep 2014 - Sep 2015

Global Program Manager - Service Delivery Manager

Service Design, Transition and Transformation. Lead Transition and Transformation Program for IT Managed Services: Infrastructure and Application. Leading teams located in geographically in different countries. Defining key strategies to deliver successfully all the services. Creating business relationship with C-level stakeholders. Budgeting Service

HCL Technologies | Mar 2014 - Mar 2015

Senior Manager - Service Management & Operations Management

N/A

NTT Europe | Apr 2012 - Dec 2013

Customer Service Manager

Monthly service reporting and service review meetings Future planning Pro-active alerting and response to potential problems Reporting of incidents Pro-active monitoring of service level agreements Dedicated monitoring of any customer-driven commercial events or campaigns including capacity planning assistance for future events.

ESC Bretagne Brest | Feb 2012 - Apr 2012

Lecturer

Lecturer on Trade Negotiation Bachelor Management Program at ESC Bretagne Brest

NTT Europe Ltd. | Jun 2009 - Dec 2011

Service Manager

• Definition of strategy to deliver the IT service according to ITIL methodology. In agreement with our partner in UK, France, Spain and Germany. • Coordination with local teams according to customer's requirements. • Evaluating and reporting results of service according to the SLA agreed. • Reviewing of best practices to improve de service. • Creation of budgets related to the service.

Sopra Group | Jan 2008 - Jan 2009

SUPPORT & QUALITY TESTING ENGINEER / PROJECT MANAGER

At Gas Natural Fenosa IT Engineer Services in Operation Management SAP Utilities: SAP IS-U. SAP CO-PA: Profitability Analysis SAP PM: Plant Maintenance IT Engineer Services in Corporative Management Financial Accounting: SAP FI-CA Human Resources: SAP-RH In addition monitoring driven events, weekly service reporting. At Generalitat of Catalonia (Government of Catalonia) Project Manager Managing software/hardware and telecommunications projects to improve the service of different emergency departments. Performing the process of selecting providers. Analyzing and evaluating key requirements in each area of development (software, hardware, and telecommunication). Planning the project of each punctual project (software, hardware, resources, etc.) according to the stakeholder’s requirements. Organizing workshops. Providing full information about the status of each project.

Interfacom | May 2006 - May 2008

PROJECT MANAGER AND IT ENGINEER

Developing and managing the launch of new software and hardware products. Planning the project, coordinating providers, stakeholders, and human resources (multicultural team)s. Participating in cross functional teams to optimize productivity. Conduct the support process. Prepare product’s documentation. Technologies involved: Oracle, Java, servers, MS Windows 2003 server, Exchange, VPN, CISCO router. Communication GRPS, GSM, radio.

Consulate General of Peru in Barcelona, Spain | Nov 2003 - Aug 2007

IT APPLICATION MANAGER - DATABASE ADMINISTRATOR

Database administration. - SQL Server, Access. Networking administrator - MS Windows Server 2003. Router configuration. Application Management. Web developer.

Gestetner S.A. - Ricoh | Jan 2005 - Jan 2006

CONFIGURATION SUPPORT ENGINEER

Providing technical support to customers about different kind of issues related to communications between scanners, printers, faxes, photocopiers. Installation and configuration on servers and workstation on different Operative Systems (windows, Mac, AS/400, etc.) http://www.gestetner.es/

Emergia - Jazztel | Mar 2005 - Aug 2005

CONFIGURATION TECHNICAL HELPDESK

Providing technical support to medium size customer in technologies related to Internet configuration, ADSL, frame relay. Routers, modems for Jazztel’s customers.

Morin Foundation | Oct 2003 - Nov 2004

IT ENGINEER

hardware, network.

Velasco Distribution Store | Apr 2000 - Dec 2001

LOGISTICS CONTROLLER

Developing main responsibilities related to logistic processes.

Sedalib S.A. | May 1997 - Mar 2000

GIS PROJECT LEADER

Managing Geographic Information Systems project. Supervising team of 4 members, technical resources, implementing process to control the project.

Antenor Orrego University | Aug 1996 - Apr 1997

BUSINESS PROCESS JUNIOR CONSULTANT

Redefinition of business process, Implementing new procedures to improve the quality service process in the Administrative Area of the university.

My Education

Take a look at my formal education

Certificate, Business AnalyticsThe Wharton School | 2018

Other - Certificate in Negotiation Mastery, NegotiationHBX | Harvard Business School | 2018

Global Executive Master of Business Administration (MBA), Business Administration and ManagementHult International Business School | 2017

MIB, Marketing, Negotiation, Business StrategyFrance Business School | 2011

Master, Project ManagementLa Salle BCN | 2007

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