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Favian Liu

Favian Liu

Technology Support Specialist

Johnson Elementary School

Technologies

My Portfolio Highlights

My New Course

Data Manipulation in SQL

My New Project

Analyzing Students' Mental Health

My New Course

Understanding Data Engineering

My New Course

Data Manipulation in SQL

Quantitative storyteller, captivating audiences with tales of data analysis.

My Work

Take a look at my latest work.

course

Functions for Manipulating Data in PostgreSQL

SQL
course

Data Manipulation with pandas

Python
course

Understanding Data Engineering

PythonSQL
course

Functions for Manipulating Data in PostgreSQL

SQL

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Introduction to SQL
Intermediate Python
Intermediate SQL

My Work Experience

Where I've interned and worked during my career.

Nahant School District | Aug 2025 - Present

Technology Support Specialist

Inventory, deployment, maintenance, repair, and reassignment of school- issued devices (primarily Chromebooks and iPads) Coordinate device check-in/check-out procedures at the beginning and end of the school year Order device parts, track repairs, and maintain spare inventory Perform daily device repairs (especially Chromebooks and iPads) Set up, configure, and reassign MacBooks, iPads, and Chromebooks as needed Assist with staff account management and password resets Provide hands-on support within the school building and resolve issues escalated through the district’s help desk system (Freshdesk) Troubleshoot and resolve issues with devices, accounts, printers, AV equipment, and classroom technologies Maintain internal documentation and assist with the creation of step-by-step guides for staff Follow and contribute to standard operating procedures for school technology systems
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CVS Health | Aug 2025 - Present

Pharmacy Technician

Check out customers in a timely manner

Self-employed | Jul 2025 - Present

Co Host

Create and co-host a weekly podcast discussing AI's impact on our world society.

Focus Technology | Oct 2023 - Jul 2024

Help Desk Engineer

Serves as a first point of contact for all technical support issues Provides technical support to resolve network issues, configuring operating systems, as well as remote desktop connections to provide immediate support to customer end users Diagnoses and troubleshoots software and hardware problems; helps customers install applications and programs Monitors ticketing system and ensures tickets are addressed in a timely fashion Performs preventative maintenance for customers including server updates, checking backups, anti-virus, and application maintenance Delivers a high level of customer service responding to customers quickly and comprehensively Assumes flexibility with rotating schedules providing on-call support, as assigned Collaborates with teammates to further develop self-knowledge of technology while also supporting teammates to meet or exceed customer solutions Tracks requests and solutions, delivering metrics, establishing trends and outliers, delivering standard reports for management review periodically

Staples | Sep 2023 - Oct 2023

Parttime Sales Associate

Checked out customers quickly and accurately Provided excellent customer service experience by talking to and assisting customers

Simmons University | Jan 2023 - Sep 2023

It Helpdesk Technician

Assisted with computer and phone deployments, computer repair, printer maintenance, front-line support at our walk-up window, classroom and event support, and other support tasks. Troubleshoot assistance for Windows and MacOS devices.

Simmons University | Sep 2022 - Dec 2022

It Support Co-op

Assisted with computer and phone deployments, computer repair, printer maintenance, front-line support at the walk-up window, classroom and event support, and other support tasks. Troubleshoot assistance for Windows and MacOS devices.

Wentworth Institute of Technology | May 2022 - Aug 2022

Work Study Student

Creating a welcoming and inviting space where students, faculty, and staff can work, create, and socialize Responsible for running the front desk, giving tours of the space to interested parties, and assisting in the daily operations of Accelerate.

Superdry | Jul 2021 - Nov 2021

Part-Time Keyholder

Promoted within a month Oversee the store on days when manager isn’t working Provided excellent customer service experience by talking to and assisting customers

Burlington Stores, Inc. | Jun 2021 - Aug 2021

Parttime cashier

Checked out customers quickly and accurately Provided excellent customer service experience by talking to and assisting customers

Superdry | Jun 2021 - Jul 2021

Parttime Sales Associate

Organized stacks of clothing to keep the store looking clean and tidy Checked out customers quickly and accurately Provided excellent customer service experience by talking to and assisting customers

Castle Square Tenants Organization | Sep 2017 - Dec 2019

Hardware and Software Intern

Took apart a computer to understand its components and learned to reassemble one Created a Dance-dance Revolution game controller using Makey Makey

Castle Square Tenants Organization | Sep 2017 - Dec 2019

Audio Visual Intern

Explored photography and video editing using Visual Audio software

Castle Square Tenants Organization | Jul 2017 - Jul 2017

Photography Intern

Created videos for Asian Film Festival, event showcasing videos made by teens Collaborated with two colleagues to create a video about the New Chinatown library and edited videos using iMovie

My Education

Take a look at my formal education

Java Developer Certification Cogent University | 2024
Bachelor's degree, Computer Science in Computer ScienceWentworth Institute of Technology | 2023

About Me

Favian Liu

I am passionate about technology and eager to learn new things

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