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Sarah Dillon

Sarah Dillon

Order Management

Cloud software Group | Dublin

Technologies

My Portfolio Highlights

My New Course

Case Study: Analyzing Customer Churn in Power BI

My New Course

Case Study: HR Analytics in Power BI

My New Course

Case Study: Analyzing Customer Churn in Power BI

Dedicated and results-oriented professional with a keen interest in Data Technologies

My Work

Take a look at my latest work.

project

Analyzing Students' Mental Health

SQL
course

Case Study: Analyzing Customer Churn in Power BI

course

Case Study: HR Analytics in Power BI

project

Analyzing Students' Mental Health

SQL

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Introduction to SQL
Introduction to Power BI
Intermediate SQL

My Work Experience

Where I've interned and worked during my career.

Cloud Software Group | Jun 2023 - Present

Order Management Specialist

• Orchestrated Strategic order management across EMEA Enterprise for Central & Nordics Region, involving process planning, tool utilization and forecasting opportunities (up to 50M per quarter) • Process sales orders as needed, maintaining high accuracy, aligning Backlog with On-time Delivery Goals (97% OTD) • Collaborated closely with cross-functional teams, including cloud developers, sales, and customer support, to streamline order processes, resolve issues, and enhance overall customer satisfaction. • Contributed to the development and maintenance of cloud-based order management documentation, playing a pivotal role in improving workflow and reducing errors. • Applied advanced organizational and time management skills to prioritize and meet deadlines in a high-volume, cloud-centric order environment. • Managed and offered guidance to Junior Order Management team members to help facilitate in order processing and communication with internal and external stakeholders.
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Centra | Jun 2022 - May 2023

Shift Supervisor

• Assumed leadership responsibilities, overseeing daily operations, and supervising a team of associates • Demonstrated leadership potential by mentoring team members, conducting training sessions, and implementing process improvements • Implemented inventory management strategies, optimizing stock levels, and reducing discrepancies • Cultivated strong interpersonal and customer service skills, ensuring a positive shopping experience for customers. • Developed effective communication skills while interacting with customers, colleagues, and management in a collaborative team environment. • Demonstrated adaptability in a fast-paced retail setting, handling multiple tasks with attention to detail and a focus on customer satisfaction. • Utilized problem-solving abilities to address challenges, contributing to the smooth operation of daily retail activities. • Coordinated daily operations in the bakery department, showcasing organizational skills in a fast-paced environment. • Collaborated with a team to maintain inventory levels, reduce waste, and optimize product availability. • Engaged with customers to provide product information, answer inquiries, and ensure a positive customer experience. • Contributed to the efficient operation of the deli, demonstrating attention to detail in product preparation and presentation. • Maintained a clean and organized deli counter, adhering to food safety standards and creating an inviting customer experience.

Jordan's Centra | Sep 2007 - Jun 2022

Store/Deli/Bakery Assistant

• Cultivated strong interpersonal and customer service skills, ensuring a positive shopping experience for customers. • Developed effective communication skills while interacting with customers, colleagues, and management in a collaborative team environment. • Demonstrated adaptability in a fast-paced retail setting, handling multiple tasks with attention to detail and a focus on customer satisfaction. • Utilized problem-solving abilities to address challenges, contributing to the smooth operation of daily retail activities. • Coordinated daily operations in the bakery department, showcasing organizational skills in a fast-paced environment. • Collaborated with a team to maintain inventory levels, reduce waste, and optimize product availability. • Engaged with customers to provide product information, answer inquiries, and ensure a positive customer experience. • Contributed to the efficient operation of the deli, demonstrating attention to detail in product preparation and presentation. • Maintained a clean and organized deli counter, adhering to food safety standards and creating an inviting customer experience.

Greenhills Archers Club | Jan 2012 - Jan 2014

Treasurer

• Collected weekly subs and Yearly club and Association fees. • Maintained a Budget for Archery Competitions • Managed bank account records, paid expenses, and kept records.

My Education

Take a look at my formal education

Higher Diploma in Computing(with Data Analytics), Computer ScienceInstitute of Technology, Tallaght | 2020
Web Development (Design) / Front-End DeveloperTreehouse | 2016
Bachelor of Science (B.Sc.), Computer ScienceUniversity College Dublin | 2012
Killinarden Community School | 2007

About Me

Sarah Dillon

Dedicated and results-oriented professional with a strong background in Data Analysis, Order Operations and Software/Web Development. Have a keen interest in Data Technologies and how they continue to grow. Seeking a challenging role as a Data Analys

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