AI Agents For Business: Best Practices for Building AI Agents

As AI agents move from experimental tools to enterprise-ready solutions, the need for clear development best practices has never been greater. For managers and executives, understanding how agents are built—and how to successfully bring them into production—is key to turning innovation into real business value. Without a structured approach, organizations risk building agents that underdeliver or never make it past the pilot stage.

In this panel interview, John Ratzan, Senior Managing Director at Accenture, and Sam Khalil, Co-Founder & Managing Director at ekona, will host a discussion with industry experts on how to build and deploy AI agents that work in real business environments. You’ll learn about proven development workflows, architectural patterns that support scalability and adaptability, and how to align agent development with strategic objectives. The panel will also explore best practices for moving agents from prototype to production, as well as common pitfalls to avoid. This session is ideal for business leaders looking to operationalize AI agent solutions and maximize their impact.