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How TD Bank Is Building AI Talent

Thursday, July 2, 11 AM ET

Key Takeaways

  • Learn how TD Bank built its AI upskilling program and the strategic decisions that drove its success.
  • Understand how AI is being applied across banking functions — and what that means for workforce planning and talent strategy.
  • Get practical tips for designing high-ROI training programs that drive real adoption and engagement at scale.

Your Presenter(s)

Shahd Alkhashashna headshot

Shahd Alkhashashna

Senior Manager for AI Strategy, Talent, and Planning at TD Bank

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Shahd leads AI Strategy, Talent, and Planning at TD Bank, working to build the skills and organizational capabilities the bank needs to succeed in an AI-driven future. Her work spans workforce strategy, talent development, and helping business units adopt AI at scale across one of North America's largest financial institutions.

George Conidis headshot

George Conidis

Senior Data Scientist at TD Bank

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George applies machine learning and deep learning to data problems at TD Bank, specializing in predictive modeling and AI applications in financial services. He brings an unconventional background to the field — including over 15 years of astrophysics research and a PhD candidacy at York University. George completed a Data Science Fellowship at Insight Data Science before transitioning into industry.

Why this matters

As AI reshapes roles across every function in banking, financial institutions face a pressing question: how do you build the internal talent needed to compete in an AI-driven future? Most organizations know they need to upskill their workforce, but designing a program that drives real adoption, delivers measurable ROI, and scales across a complex organization is far harder than it looks.

In this presentation webinar, Shahd Alkhashashna (Senior Manager for AI Strategy, Talent, and Planning at TD Bank) and George Conidis (Senior Data Scientist at TD Bank) will share how TD Bank designed and deployed its AI upskilling program. You'll learn how AI is being applied across banking today, the key decisions behind building an effective training initiative, and practical tips for increasing engagement and measuring impact at scale. This session is ideal for banking leaders and L&D professionals looking to move from AI ambition to AI capability.

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