After doing these courses, I feel confident creating professional visualizations and dashboards
Shoebur RahmanProcurement Specialist, Giz Bangladesh
Course Description
Build a customer-support assistant step-by-step with Google’s Agent Development Kit: start from a one-line greeting bot, then add tools for FAQ look-ups, policy guardrails for safety, and multi-agent delegation for complex queries. Throughout the course, you’ll wire up Gemini, call external APIs, and orchestrate specialist sub-agents, focusing on hands-on agent design.The videos contain live transcripts you can reveal by clicking "Show transcript" at the bottom left of the videos.
The course glossary can be found on the right in the resources section.
To obtain CPE credits you need to complete the course and reach a score of 70% on the qualified assessment. You can navigate to the assessment by clicking on the CPE credits callout on the right.
Feels like what you want to learn?
Start Course for FreeWhat you'll learn
- Assess the application of guardrails and content-safety settings to ensure agents refuse unsafe or off-topic requests
- Define the procedure for configuring an AI support agent to access external data through FunctionTool integrations
- Differentiate single-agent workflows from coordinated multi-agent systems within Google ADK for customer support scenarios
- Evaluate agent outputs to verify correct tool usage, delegation, and compliance with specified instructions in multi-step customer interactions
- Identify the required environment setup steps and core classes in Google ADK needed to instantiate and run an LlmAgent
Prerequisites
Curriculum
Course outline
1
Running an Agent with the Google ADK
Get ready to experience running your own AI agent! In this chapter, you’ll install and configure Google ADK, set up your credentials, and run your very first Gemini-powered agent. Watch as it greets you in real time!
2
Building a Multi-Agent System
Get ready to give your agents real-world superpowers! Explore how tools can extend an agent’s capabilities beyond chatting, like answering FAQs using a structured knowledge base. Then, build your own customer support multi-agent system and see it in action.
Building AI Agents with Google ADK
Course
Complete
