Leading an AI Literacy Transformation

Martijn leads customer success at Quant, a New York-based AI firm specialising in agentic AI and digital employee technology. He has deep expertise in business transformation across banking, insurance, and tech. He is a TEDx speaker and award-winning customer advocate. Previously, he served as CEO of Volksbank in the Netherlands, COO and Chief Transformation Officer at Genworth Financial, and held senior roles at ING including CEO of ING Insurance in Hungary and Bulgaria.

Nina Caroe is Chief Human Success Officer at Zensai, where she leads a bold vision for the future of work—placing HR at the heart of strategy and culture. A co-founder of Valuebeat, acquired by Zensai, she previously led People & Culture at Dixa and held senior roles at Unity. With a background in HRM from Copenhagen Business School, Nina empowers HR leaders to build purpose-driven organizations where people thrive amid technological change.

Pilar Baltar Abalo is Global Head of Consulting at Amdocs, where she partners with boards and executive teams to transform businesses through technology. With a career spanning Capgemini, Avanade, DXC Technology, and Nasstar, she brings deep expertise in large-scale programme management and technology-led transformation. She holds an MSc in Major Programme Management from the University of Oxford's Saïd Business School and advises organizations on AI strategy, digital change, and building future-ready operating models.