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Leading an AI Literacy Transformation

Thursday, September 10, 11 AM ET

Key Takeaways

  • Learn the core principles behind sustainable AI transformation and why strategic alignment is the critical starting point.
  • Discover how to upskill your workforce, lead change effectively, and embed AI-first processes that outlast any single initiative.
  • Hear real-world perspectives from senior leaders who have driven AI transformation across IBM, TomTom, Amdocs, and Zensai.

Your Presenter(s)

David Stokes headshot

David Stokes

Executive Coach at ExCo and former COO of IBM Europe

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David Stokes is a Board Advisor - with Quant (a pioneer of Agentic AI) and Celerity, an Executive Coach at ExCo and technology investor with over 25 years of senior international technology leadership. As former Chief Executive of IBM UK & Ireland and COO of IBM Europe, he steered multi-billion-dollar organizations through major technology shifts, led IBM's Partner Ecosystem across EMEA, and championed AI-driven skilling initiatives. Today he helps senior leaders navigate complex leadership dynamics and technology-led transformation, drawing on deep operational experience across Europe, the Middle East, and Africa.

Nina Caroe headshot

Nina Caroe

Chief Human Success Officer at Zensai

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Nina Caroe is Chief Human Success Officer at Zensai, where she leads a bold vision for the future of work—placing HR at the heart of strategy and culture. A co-founder of Valuebeat, acquired by Zensai, she previously led People & Culture at Dixa and held senior roles at Unity. With a background in HRM from Copenhagen Business School, Nina empowers HR leaders to build purpose-driven organizations where people thrive amid technological change.

Pilar Baltar Abalo headshot

Pilar Baltar Abalo

Global Head of Consulting at Amdocs

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Pilar Baltar Abalo is Global Head of Consulting at Amdocs, where she partners with boards and executive teams to transform businesses through technology. With a career spanning Capgemini, Avanade, DXC Technology, and Nasstar, she brings deep expertise in large-scale programme management and technology-led transformation. She holds an MSc in Major Programme Management from the University of Oxford's Saïd Business School and advises organizations on AI strategy, digital change, and building future-ready operating models.

Why this matters

AI literacy is fast becoming a competitive differentiator for organizations—not just for technical teams, but for every layer of leadership. Getting transformation right means more than deploying new tools; it requires aligning AI strategy with business priorities, equipping people with the right skills, and embedding AI-first thinking into how decisions get made. Organizations that invest in this work now will be best placed to adapt and lead as AI reshapes entire industries.

In this panel interview webinar, David Stokes (Executive Coach at ExCo and former COO of IBM Europe), Nina Caroe (Chief Human Success Officer at Zensai), and Pilar Baltar Abalo (Global Head of Consulting at Amdocs) will explore the principles behind successful, sustainable AI transformation. Together, they will discuss how to align AI strategy with business and organizational priorities, what it takes to lead change and upskill teams at scale, and how to build AI-first processes that endure. Expect practical insights drawn from experience leading transformation across executive coaching, HR, consulting, and product engineering.

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