Studi Kasus: Menganalisis Churn Pelanggan di Excel

In this first chapter, you’ll start by exploring your new dataset in Excel and gain an initial understanding of why customers are churning.

You’ll continue leveraging the Excel knowledge you gained from the prerequisite courses to investigate further why customers are leaving Databel.

In the last chapter, you’ll create a dashboard-style sheet and arrange your visuals to present your results to stakeholders in a cohesive story.