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10 Ways to Use ChatGPT for Finance

Discover how AI language models like ChatGPT can revolutionize your finance operations, from generating reports to translating financial jargon.
Jun 2023  · 13 min read

The advent of AI language models like ChatGPT by OpenAI is revolutionizing many sectors, including finance. These models are capable of generating human-like text to provide insights and can be utilized in a wide array of applications.

In this post, we explore ten ways you can use ChatGPT to enhance your financial operations and services, as well as how to implement ChatGPT into your business.

A Note on Using ChatGPT for Finance

If you’ve ever tried to use ChatGPT to get financial advice, you’ll have noticed that it gives some pretty non-committal responses. There’s good reason for this. The use of AI language models, such as ChatGPT, in the field of finance should be undertaken with due consideration. While these models can provide significant benefits in terms of efficiency and analytical capabilities, they should not replace human judgment or expertise in financial decision-making.

The output generated by these models is only as good as the data they are trained on, and they may not account for all factors influencing a financial situation. As such, the information generated by these models should always be reviewed and verified by financial professionals. Furthermore, it is important to ensure compliance with all applicable laws and regulations regarding data privacy and security when using these models.

With that in mind, let’s get started.

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10 Ways to Use ChatGPT in Finance

As with many industries, ChatGPT and similar generative AI tools can save you time, make workflows more efficient, and complement your current role. However, it’s important to understand things like ChatGPT prompt engineering, which you can read about in a separate post.

To summarize, when creating ChatGPT prompts for finance, ensure you’re being clear, concise, and specific in your instructions, providing necessary context and links. You should also carry out iterative testing and refine your prompts to ensure the AI model generates the desired output.

Introduction to ChatGPT

Introduction to ChatGPT

BeginnerSkill Level
1 hr
195.9K learners
Learn how to use ChatGPT. Discover best practices for writing prompts and explore common business use cases for the powerful AI tool.

1. Generating reports

One of the most time-consuming tasks in finance is report generation. With ChatGPT, you can automate this process to a degree. The AI tool can take structured data about your company's financial performance and produce a written summary detailing key points, trends, and observations. This function proves especially useful in producing regular reports such as quarterly earnings summaries.

Example prompt: I would like you to use the attached structured financial data to generate a detailed report. This report should include an analysis of key performance indicators, identification of trends, and observations about our company's financial performance over the last quarter.

2. Analyzing text data

Financial data is more than just numbers. Textual information, such as news articles, analyst reports, and social media posts, often holds valuable insights.

ChatGPT can analyze this text data and extract insights useful for financial decision-making. For example, it could gauge market sentiment about a particular company or sector, providing a more holistic view of the financial landscape.

Example prompt: I have a set of news articles and financial reports related to the tech industry. Can you analyze these texts and extract insights that indicate the overall market sentiment towards this sector?

3. Question answering

You can utilize ChatGPT to build a question-answering system for financial data. You might ask it questions like "What was the total revenue last quarter?" or "What is the trend in operating expenses?" and it can generate responses based on the data it has been trained on, providing quick and precise insights.

Example prompt: I have a dataset that includes financial data for ABC Corp. Based on this data, could you answer the following questions: What was the total revenue last quarter? Are there any observable trends in the operating expenses over the past year?

4. Interactive data analysis

The potential of ChatGPT goes beyond just answering questions—it can help create an interactive system for exploring financial data. You can ask it to perform specific analyses, request visualizations, or query about various metrics, and it will respond based on the data it has access to.

Example prompt: I have financial data for two companies, XYZ Corp and QRS Inc. Could you perform an analysis that compares the revenue performance of these two companies over the last five years? Also, suggest some visualizations that would effectively illustrate this comparison.

5. Creating investment summaries

ChatGPT can digest a wealth of data on various investment options and generate concise, human-readable summaries. This application is particularly useful for financial advisors looking to provide clients with easily digestible information on potential investments.

Example prompt: I have data on several investment options, including stocks, bonds, and ETFs. Could you generate a brief, human-readable summary for each of these investments, highlighting key features and performance metrics?

6. Generating financial news briefs

By analyzing financial news, stock movements, market trends, and economic indicators, ChatGPT can generate briefs that offer quick insights into the financial world. This feature is especially valuable for traders and investors who need to stay updated with market conditions and changes.

Example prompt: Based on the latest financial news articles, stock market data, and economic indicators, can you generate a brief summary that provides insights into the current state of the financial world?

ChatGPT Prompt for Finance

A ChatGPT Finance Prompt in Action

7. Automated customer interactions

ChatGPT's capabilities extend to building sophisticated chatbots capable of handling customer queries related to their financial data. In a banking scenario, customers could ask about their account balance, recent transactions, or credit card rewards, and receive instant, accurate responses.

Example prompt: Imagine you are a chatbot for a bank. How would you respond to a customer who asks the following questions: 'What is my current account balance?', 'Can you show me my recent transactions?' and 'How many reward points do I currently have on my credit card?'

8. Forecasting narratives

While ChatGPT itself doesn't perform predictive analytics, it can be used alongside predictive models to generate narratives around forecasted financial data. If a predictive model forecasts a company's sales for the next quarter, for example, ChatGPT could generate a narrative explaining the forecast in layman's terms, helping non-experts understand the implications.

Example prompt: I have a forecast from a predictive model indicating that sales for DEF Corp will increase by 10% next quarter. Could you generate a narrative that explains this forecast in layman's terms?

9. Translating financial jargon

The world of finance is filled with jargon that can be difficult for laypeople to understand. ChatGPT can translate complex financial terminology into plain language, making financial data more accessible to non-expert stakeholders or the general public and helping bridge the knowledge gap.

Example prompt: Could you explain the following financial terms in plain, easy-to-understand language: 'return on investment,' 'liquidity,' 'capital appreciation,' and 'diversification'?"

10. Training and simulation

ChatGPT's uses also extend to training scenarios. It can provide responses or generate scenarios based on financial data, proving particularly useful in training new analysts or simulating different financial situations for strategy development. It's like having a virtual coach that's available 24/7.

Example prompt: Could you generate a hypothetical scenario involving a sudden downturn in the stock market? Then, provide guidance on how a financial analyst might navigate this situation.

Implementing ChatGPT in Your Business: The Importance of Building Data Skills

Implementing AI solutions like ChatGPT in your business isn't merely about choosing the right software—it's also about equipping your team with the right skills. It is important to familiarize your team with data handling and AI principles to ensure a successful and effective implementation.

Build a strong foundation

Before diving into the AI application, it's crucial to have a robust foundation in data skills. This includes knowledge of programming languages commonly used in data science, like Python and R, as well as an understanding of data manipulation and analysis techniques.

For example, you can learn about the Finance Fundamentals in our skill track, which covers the Python skills you need to make data-driven financial decisions.

Understanding how to work with databases using SQL, creating data visualizations, and applying statistical analysis are also key skills that can help your team handle and interpret data effectively.

Deepen AI understanding

Once your team has a strong foundation in data skills, they can delve into the more specialized area of AI. Courses or tutorials on machine learning, deep learning, and natural language processing—the subfield of AI that powers ChatGPT—can help equip your team with the necessary knowledge to understand, implement, and manage AI solutions effectively.

Our Machine Learning for Finance in Python is a good place to start, and you can also secure hands-on data and AI training for your finance team with DataCamp for Business.

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Learn by doing

One of the most effective ways to learn is by doing. Instead of passive learning, hands-on experience with real code and practical problem-solving can ensure that your team is well-equipped to apply their newly acquired skills in real-world scenarios. This includes the implementation of ChatGPT in your business.

You might want to learn to work with the OpenAI API, allowing you to interact with ChatGPT and OpenAI’s other models.

Stay updated

The world of data science and AI is ever-evolving, with new techniques and tools emerging regularly. It's crucial for your team to keep updating their skills and knowledge to stay ahead of the curve. Regular training sessions, webinars, and courses can help in this regard.

Our Introduction to ChatGPT course covers the basics of the tool, and we continuously update the DataCamp and tutorials with the latest developments in the sector.

The implementation of ChatGPT

Once your team has a solid understanding of data handling and AI principles, you can begin planning the implementation of ChatGPT. Start by identifying specific areas in your business where ChatGPT could enhance efficiency or improve services, such as automating report generation or building a customer service chatbot.

Once you've identified a use case, you can train ChatGPT on relevant data and monitor its performance. Remember that the key to successful AI implementation is not just about technology—it's also about the people who use it. So, ensuring your team is equipped with the necessary skills is a critical first step.

Challenges and Solutions in Implementing ChatGPT in the Finance Industry

While implementing AI solutions like ChatGPT in your business can bring numerous benefits, it's also important to recognize and prepare for potential challenges. Here are some common hurdles you may encounter and strategies for overcoming them.

Data privacy and security

Challenge: Financial data is often sensitive, and using it to train an AI model like ChatGPT can raise privacy concerns. Additionally, ensuring the security of your data and AI systems is crucial to prevent breaches and maintain trust with your clients.

Solution: Implement robust data protection measures, including encryption, access controls, and regular security audits. When using AI, consider using techniques such as differential privacy to protect individual data points during training. Always ensure your use of data complies with relevant privacy regulations.

Data quality and quantity

Challenge: AI models like ChatGPT require large amounts of high-quality data for training. Poor quality data or insufficient data can lead to inaccurate or biased results.

Solution: Establish rigorous data collection and preprocessing practices. This includes cleaning data, handling missing values, and ensuring the data is representative of the scenarios where the AI will be applied. It might also be worthwhile to explore partnerships or data-sharing agreements to access larger data sets.

Bias in AI responses

Challenge: AI models can sometimes replicate or amplify biases present in the training data, leading to unfair or inaccurate outcomes.

Solution: Implement regular audits of your AI's outputs to check for potential bias. You can also use techniques such as fairness-aware machine learning to mitigate bias in your AI model.

Technical expertise

Challenge: Implementing AI solutions requires a certain level of technical expertise, which your team might not have initially.

Solution: Invest in training and development for your team. Online courses, workshops, and certifications can help your team develop the necessary skills.

Managing expectations

Challenge: AI is a powerful tool, but it's not a magic solution that can solve all problems. Unrealistic expectations can lead to disappointment and the perception that the AI project has failed.

Solution: Clear communication is key. Ensure all stakeholders have a realistic understanding of what AI can and cannot do. Set achievable goals, celebrate small wins, and view AI implementation as a journey rather than a destination.

Final Thoughts

ChatGPT is a versatile tool that can transform many aspects of the finance industry, from report generation to customer service. Its ability to analyze data, generate narratives, and interact with users in a natural, human-like manner makes it a powerful asset in the world of finance.

Implementing ChatGPT in your business is a journey that begins with learning and upskilling. By fostering a culture of continuous learning and staying updated with the latest advancements, you can ensure a successful and effective implementation of AI solutions like ChatGPT in your business.

By integrating AI like ChatGPT into your financial processes, you can enhance efficiency, improve customer experiences, and stay ahead in the rapidly evolving financial landscape. Get started with our Introduction to ChatGPT course and explore DataCamp for Business to upskill your entire organization.

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Matt Crabtree

A writer and content editor in the edtech space. Committed to exploring data trends and enthusiastic about learning data science.


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