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Case Study: Ecommerce Analysis in Tableau

IntermediateSkill Level
4.7+
56 reviews
Updated 06/2024
In ecommerce, increasing sales and reducing expenses are top priorities. In this case study, you'll investigate data from an online pet supply company.
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TableauData Visualization3 hr4 videos27 Exercises2,500 XP2,848Statement of Accomplishment

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Course Description

Are you ready to apply your Tableau skills to solve practical business problems? For ecommerce businesses, increasing sales and reducing expenses are top priorities. In this Tableau case study, you'll investigate a dataset from a fictitious online pet supply company called Munchy's.

Use Your Tableau Skills With a Practical Case Study

First, you’ll analyze the sales dataset and find out which products are frequently bought together and in what quantity. You will then make upsell and cross-sell recommendations by building a market basket analysis.

Next, you’ll need to address the fact that shipping costs remain a big expense for online retailers. You’ll work on strategies such as shipping more of the same product to reduce per-unit costs. You will also need to understand where the customers are and what they buy to make recommendations to the management for a new warehouse location.

Analyze The Data and Visualize Your Findings

As you collate your findings, you’ll create calculated fields and various visualizations in Tableau, such as dual-axis graphs, highlight tables, and maps. Finally, you'll use filters and parameters to make your graphs dynamic and combine everything into a story to share your recommendations.

Prerequisites

Analyzing Data in Tableau
1

Data Exploration

In this first chapter, you’ll build a dataset for sales and expense analysis. You’ll combine multiple files, filter out invalid data, and create metrics for customers and orders. Using a self-join on sales data, learn to create a correlation matrix. Use the correlation matrix to determine products that are frequently bought together.
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2

Ecommerce Analytics

Next, you’ll create metrics for the most profitable products and customers. You’ll standardize location names and build a map of sales by state, before exploring the shipping cost metrics. Finally, you’ll build a what-if analysis to display the impact of shipping higher quantities on shipping costs.
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3

Visualize Your Analysis

In the final chapter, you’ll build multiple dashboards and present them as a coherent story. You’ll display the product and customer attributes that will result in the highest ROI for the upsell/cross-sell campaign. To round off, you’ll recommend specific actions to reduce shipping expenses.
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Case Study: Ecommerce Analysis in Tableau
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FAQs

What business problem does this Tableau case study address?

You analyze sales and shipping data for a fictitious online pet supply company called Munchys to make upsell, cross-sell, and warehouse location recommendations.

What is the market basket analysis used for in this course?

You build a market basket analysis using a self-join on sales data and a correlation matrix to identify products frequently bought together, enabling cross-sell and upsell recommendations.

What types of Tableau visualizations will I create?

You build dual-axis graphs, highlight tables, maps of sales by state, what-if analyses with parameters, and combine everything into a multi-dashboard story for stakeholders.

Does this course cover shipping cost optimization?

Yes. You explore shipping cost metrics and build a what-if analysis to show how shipping higher quantities per order can reduce per-unit shipping costs for the business.

What prior Tableau experience do I need?

You need introductory Tableau skills and experience with data analysis in Tableau. The course is beginner level and builds on foundational Tableau concepts.

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