Fighting Customer Churn with Data

Customer churn is a headache for every company. If you cannot retain your customers, then you cannot stay in business.

Making use of data to understand the reasons for customer churn, and to test ways of improving retention can have dramatic benefits to your organization's finances.

In this webinar, you'll learn how to make use of data to solve your churn problems. Data Science Director at OfferFit, Carl Gold, will cover the following topics:

• Causes and solutions to customer churn

• How to monitor, forecast, and improve churn metrics

• How customer behavior affects churn