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Analyzing Customer Support Calls
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Updated 04/2024Start Project for Free
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1 Task1,500 XP430
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Prepare to embark on a journey to elevate customer service by analyzing support calls.
Your task is to transcribe customer support audio calls, evaluate customers' sentiment, and uncover common named entities and search most similar context to a query by utilizing open-source packages such as SpeachRecognition
and spaCy
.
Project Tasks
- 1Task 1
Technologies
Python
Azadeh Mobasher
See MorePrincipal Data Scientist
Azadeh is a principal data and applied scientist with more than 10 years of experience on applications of machine learning, natural language processing, optimization, and simulation in the tech, supply chain, and healthcare industries.