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Analyzing Customer Support Calls

AdvancedSkill Level
4.8+
198 reviews
Updated 04/2024
Transcribe customer support audio calls, evaluate sentiment, search in text and identify common entities to improve customer service!
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PythonData ManipulationMachine Learning
1 hr
1 Task
1,500 XP

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Project Description

Analyzing Customer Support Calls

Prepare to embark on a journey to elevate customer service by analyzing support calls.Your task is to transcribe customer support audio calls, evaluate customers' sentiment, and uncover common named entities and search most similar context to a query by utilizing open-source packages such as SpeachRecognition and spaCy.

Analyzing Customer Support Calls

Transcribe customer support audio calls, evaluate sentiment, search in text and identify common entities to improve customer service!
Start Project
  • 1

    Task 1

Don’t just take our word for it

*4.8
from 198 reviews
85%
15%
0%
0%
0%
  • Yusuf
    15 hours ago

  • Fatma İdil
    2 days ago

  • Mohammed
    2 days ago

  • MOJEEBALRAHMAN
    2 days ago

  • Muhammad
    3 days ago

  • Parsa
    5 days ago

Yusuf

Fatma İdil

Mohammed

    Join over 19 million learners and start Analyzing Customer Support Calls today!

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