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Analyzing Customer Support Calls

AdvancedSkill Level
4.8+
112 reviews
Updated 04/2024
Transcribe customer support audio calls, evaluate sentiment, search in text and identify common entities to improve customer service!
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PythonData ManipulationMachine Learning1 hr1 Task1,500 XP

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Project Description

Analyzing Customer Support Calls

Prepare to embark on a journey to elevate customer service by analyzing support calls.Your task is to transcribe customer support audio calls, evaluate customers' sentiment, and uncover common named entities and search most similar context to a query by utilizing open-source packages such as SpeachRecognition and spaCy.

Analyzing Customer Support Calls

Transcribe customer support audio calls, evaluate sentiment, search in text and identify common entities to improve customer service!
Start Project
  • 1

    Task 1

Don’t just take our word for it

*4.8
from 112 reviews
82%
18%
0%
0%
0%
  • Harrold
    2 days ago

  • Thibaut
    6 days ago

    Superbe

  • Rafał
    6 days ago

    Fajne zadanie

  • Frank
    2 weeks ago

  • Weronika
    2 weeks ago

  • Maja
    2 weeks ago

Harrold

"Superbe"

Thibaut

Frank

    Join over 18 million learners and start Analyzing Customer Support Calls today!

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    By continuing, you accept our Terms of Use, our Privacy Policy and that your data is stored in the USA.