Skip to main content
HomePython

Project

Analyzing Customer Support Calls

AdvancedSkill Level
4.8+
125 reviews
Updated 04/2024
Transcribe customer support audio calls, evaluate sentiment, search in text and identify common entities to improve customer service!
Start Project

Included withPremium or Teams

PythonData ManipulationMachine Learning1 hr1 Task1,500 XP

Create Your Free Account

or

By continuing, you accept our Terms of Use, our Privacy Policy and that your data is stored in the USA.
Group

Training 2 or more people?

Try DataCamp for Business

Loved by learners at thousands of companies

Project Description

Analyzing Customer Support Calls

Prepare to embark on a journey to elevate customer service by analyzing support calls.Your task is to transcribe customer support audio calls, evaluate customers' sentiment, and uncover common named entities and search most similar context to a query by utilizing open-source packages such as SpeachRecognition and spaCy.

Analyzing Customer Support Calls

Transcribe customer support audio calls, evaluate sentiment, search in text and identify common entities to improve customer service!
Start Project
  • 1

    Task 1

Don’t just take our word for it

*4.8
from 125 reviews
82%
18%
0%
0%
0%
  • Andrew
    last week

  • Juan Esteban
    last week

    It was a great porject for practising all that has been learned during the course, except for the use of Hugging Face, I missed some Hugging Face applications in this notebook.

  • Vijaya
    last week

  • Aleksander
    2 weeks ago

  • Aarij
    3 weeks ago

  • Mayda
    3 weeks ago

Andrew

Vijaya

Aleksander

    Join over 18 million learners and start Analyzing Customer Support Calls today!

    Create Your Free Account

    or

    By continuing, you accept our Terms of Use, our Privacy Policy and that your data is stored in the USA.