Skip to main content
HomePyTorch

Project

Service Desk Ticket Classification with Deep Learning

AdvancedSkill Level
4.8+
97 reviews
Updated 05/2025
Use deep learning to automate the classification of service desk tickets.
Start Project

Included withPremium or Teams

PyTorchMachine LearningArtificial Intelligence1 hr1 Task1,500 XP

Create Your Free Account

or

By continuing, you accept our Terms of Use, our Privacy Policy and that your data is stored in the USA.
Group

Training 2 or more people?

Try DataCamp for Business

Loved by learners at thousands of companies

Project Description

Service Desk Ticket Classification with Deep Learning

Efficient handling of customer service desk tickets is crucial to ensure customer satisfaction. By leveraging deep learning, you are going to develop a robust and accurate classifier that can categorize incoming service desk tickets into predefined categories to streamline service desk operations.

Service Desk Ticket Classification with Deep Learning

Use deep learning to automate the classification of service desk tickets.
Start Project
  • 1

    Task 1

Don’t just take our word for it

*4.8
from 97 reviews
85%
15%
0%
0%
0%
  • Fifunmi
    5 days ago

  • Harsh
    6 days ago

  • Rommel
    6 days ago

  • Eric
    2 weeks ago

  • Yuan
    2 weeks ago

  • Yuan
    2 weeks ago

    very well designed project to practice embedding of words, transformation of an embedding layer to a convolution layer with the consideration of tensor dimensions permutate, ReLU activation using torch.functional, applying mean pooling on embedding dimension, and finally inear transformation for multi-class classification problem.

Fifunmi

Harsh

Rommel

    Join over 18 million learners and start Service Desk Ticket Classification with Deep Learning today!

    Create Your Free Account

    or

    By continuing, you accept our Terms of Use, our Privacy Policy and that your data is stored in the USA.