Churn is when a customer stops doing business or ends a relationship with a company. It’s a common problem across a variety of industries, from telecommunications to cable TV to SaaS, and a company that can predict churn can take proactive action to retain valuable customers and get ahead of the competition. This course will provide you a roadmap to create your own customer churn models. You’ll learn how to explore and visualize your data, prepare it for modeling, make predictions using machine learning, and communicate important, actionable insights to stakeholders. By the end of the course, you’ll become comfortable using the pandas library for data analysis and the scikit-learn library for machine learning.
“I've used other sites—Coursera, Udacity, things like that—but DataCamp's been the one that I've stuck with.”
Devon Edwards Joseph
Lloyds Banking Group
“DataCamp is the top resource I recommend for learning data science.”
Louis Maiden
Harvard Business School
“DataCamp is by far my favorite website to learn from.”
Ronald Bowers
Decision Science Analytics, USAA