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Kurs

Building Agents with Microsoft Copilot Studio

Temel3 sa

Build no-code Copilot Studio agents and flows that answer routine questions, take action, and cite approved sources.

Python3 sa13 video37 Egzersiz3,000 XP17Başarı belgesi

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Kurs Açıklaması

Every team answers the same questions over and over: how to claim an expense, where to park, what to do with an urgent ticket. Copilot Studio lets you build an agent once and have it handle those conversations for everyone, with no code.

Build Your First Copilot Studio Agent

Learn which tasks are worth automating and take the credit-free route to a Standard agent. You'll write instructions that keep it in scope, try it in the Test panel, and add topics by describing what each one does. The activity map shows which topic handled each question.

Automate Work with Agent Flows

Next, you'll build flows that take an IT ticket, draft a reply with Run a prompt, and return it to the agent. Then add a variable, a condition for urgent tickets, an RSS-triggered blog review, and a human review step before anything is sent.

Ground Answers in Organizational Knowledge

Read details from the company directory through a connector, attach an approved FAQ as a knowledge source with Web Search off, and check which answers it cites. Then build a Workplace Lookup assistant and an assistant that collects equipment loan requests.

Publish, Troubleshoot, and Govern Agents

Publish your agent, find its channels, and check who can use it in the Share dialog. You'll read the Monitor dashboard, fix a broken flow with the Flow checker, and plan a safe handover to your team.

By the end, you'll be ready to turn a question your team answers weekly into an agent that answers it for you.

Ön Koşullar

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Müfredat

Kurs planı

1

Getting Started with Copilot Studio and Agents

Find out what Copilot Studio is and which everyday questions are worth handing to an agent. You'll build an HR help agent the credit-free way, write instructions that keep it in its lane, and test it. Then add expense claim and bank details topics, and use the activity map to prove each question lands in the right place.
Bölüme Başla
2

Building Agent Flows

Move your agent from answering to acting. You'll build a flow that turns an IT service desk ticket into a drafted reply, store an employee's name in a variable, and branch on urgent tickets. Then watch the Microsoft 365 blog's feed with an RSS trigger and add a human review step before anything reaches staff.
Bölüme Başla
3

Connecting Agents to Organizational Knowledge

Give your agent answers it can back up. You'll read details from the company directory with a connector, attach Contoso's workplace FAQ with Web Search off, and check which answers it can cite. Then build a Workplace Lookup assistant that draws on the FAQ and a meeting rooms spreadsheet, and one that collects equipment loan requests.
Bölüme Başla
4

Publish, Monitor, Troubleshoot, and Govern

Your HR agent is ready for a pilot. Publish it, find its channels, and check who can use it in the Share dialog. Learn where the Monitor dashboard reports usage, let the Flow checker pinpoint a broken step so you can fix and republish, and plan a handover that keeps the agent running without you.
Bölüme Başla

Building Agents with Microsoft Copilot Studio

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